Experienced Operations and Client Focused Manager with extensive experience in the insurance and non-profit industry. Highly skilled in Operations and Office Management, Client Retention, Strategic Collaboration, Process Improvement, Budget Development and Implementation, Board Development, Resource Development, and Event Management. Servant leader with a passion for developing strong partnerships, teams and communities. Proven track record for providing excellent customer experience and creating a positive work environment. Strong organization, administrative and technical skills. Ability to successfully manage multiple tasks and projects.