Pmo Tools Analyst
•Responsible for configuring and building Project, Portfolio, and Resource modules within CA Clarity/Niku project management tool. •Gathered and documented business requirements in relation to the implementation of Project, Resource, Time tracking, and Portfolio modules of clarity application•Researched all incident reports opened within Magic application (incident reporting system) as they relate to Clarity•Provide after hour support for web based application•Managed the implementation of Clarity application: Estimates, Project Charter, Scope documents, Project Risk, Change Request, and Issues•Created and maintained Sql queries used in Ad-hoc reporting•Provided testing for newly implemented changes•Created a resource skills, and availability tool, used in the scheduling of projects and change request•Provide a metric dashboard of existing projects and programs for senior level management. •Implemented time tracking system that updated the actual project hours•Provide training to the entire IT organization. •Submitted and performed various types of system changes. •Represented PMO office at change control meetings•Facilitated tool adoption by meeting with each team and incorporating necessary systems to meet their needs•Team lead for all PMO tools – Managed four to five resources (PM, Database Analyst, and System Administrator)