Mary Schell Email & Phone Number

Albany, New York Metropolitan Area

Albany, New York Area

• Developed and executed six, year-long campaigns designed to increase awareness and raise funds resulting in nearly $300,000 (per year) raised towards the mission to find a cure for Cystic Fibrosis
• Shared stories of impact and developed communication plans to motivate volunteers, donors, board members, and partners in ways to inspire support, including creating “Toolkits” created to educate, train and support.
• Engaged and built relationships with families and friends of those impacted by Cystic Fibrosis; ensured they were educated on the programs and benefits offered by the foundation including promoting Compass which helps.
• Maintained the Clearview database with all donor information including gifts and meetings; conducted regular analysis of donor trends and opportunities as gleaned from the donor database system; used this data to.
• Worked collaboratively with chapters across the state of New York to help build our Great Strides events and gave more recognition to the sponsors (particularly effective during the pandemic when in-person events and.
• Fostered diversity and inclusion at the Foundation by establishing a book club, that hosted 3 educational book discussions per year

State College, Pennsylvania Area

• Created two new analysis program to rate and award callers and supervisors according to their monthly efforts; monitor and identify callers who need assistance and provide appropriate training
• Serve as a Lion Line contact with Donor Services, Development Information Systems, and other University commonwealth offices
• Compile comprehensive payroll reports for over 180 employees on a bi-weekly basis
• Assist Director in researching, writing, proofreading, and formatting scripts and fact sheet
• Help perform training sessions for specialized calling pools and special appeals to students on a weekly basis
• Create new materials and documented procedures to improve call center operations

Penn State University

• Supervisor December 2012-August 2013
• Motivated, incentivized, and trained Telefund Representatives to be efficient and effective in their call strategies to meet organizational goals to provide service and value to our constituents
• Compiled and analyzed statistical reports to measure individual and group progress on a nightly basis
• Evaluated, assessed, and coached students in one-on-one feedback sessions and large groups of 20-60 callers
• Prepared and organized call shift logistics for a 60 station call center that holds 5 to 8 shifts/week
• Part of small team that managed call shifts that raised approximately $2 million/year for academics Telefund Representative July 2011-August 2013

Penn State University

With this internship, I participated in a 12 week program where I worked with the top ranking Penn State library's development program. I learned how to use social media to benefit the library as well as how to work with alumni to keep relations strong.

State Colleg

I interned for the American Red Cross for Donor Recruitment on the Penn State campus. I was in charge of finding the places, food, and other businesses to support the blood drive. We then had to reach out to the community to teach them the importance of donating blood.

Volunteered and participated in community outreach programs, activities, and fundraisers. Data entry into the Pennsylvania Interlibrary computer system.Educated patrons on how to use the library system.Kept current on resources and literature to recommend and assist individuals find information.

Master’S Degree, Masters In Public Administration

Graduate Certificate in Public Budgeting and Management

Bs, Bio-Behavioral Health