-Provided excellent hospitality by welcoming and engaging guests with a friendly and positive demeanor, creating a welcoming atmosphere, and contributing to a positive guest experience -Demonstrated proficiency in customer relations by efficiently addressing inquiries, resolving issues, and fostering positive interactions, contributing to enhanced customer satisfaction and loyalty-Implemented and maintained organizational structure during shift management, ensuring a smooth workflow… Show more -Provided excellent hospitality by welcoming and engaging guests with a friendly and positive demeanor, creating a welcoming atmosphere, and contributing to a positive guest experience -Demonstrated proficiency in customer relations by efficiently addressing inquiries, resolving issues, and fostering positive interactions, contributing to enhanced customer satisfaction and loyalty-Implemented and maintained organizational structure during shift management, ensuring a smooth workflow, effective communication, and optimal task allocation to maximize productivity and operational efficiency-Facilitated the onboarding process by conducting comprehensive training sessions for incoming team members-Monitored communication between front-of-house and back-of-house team members-Maintained cleanliness and presentation of the dining room for guest satisfaction-Developed and implemented End-of-Day (EOD) closing guidelines, streamlining operational procedures and ensuring consistency in daily closing routines, contributing to improved efficiency and organization in daily business operations-Designed and implemented comprehensive shift transition guidelines, providing a structured framework for smooth handovers between team members & leaders, resulting in enhanced communication, continuity, and efficiency during operational transitions-Collaborated seamlessly with back-of-house crew to coordinate and successfully execute catering orders-Oversaw and managed daily safe counts, and other cash responsibilities-Fostered a positive and enjoyable work environment for team members during shifts by providing leadership that prioritized morale, communication, and collaboration, contributing to a motivated and cohesive team-Identified ineffective strategies for cash management and provided solutions Show less

-Provided excellent hospitality by welcoming and engaging guests with a friendly and positive demeanor, creating a welcoming atmosphere, and contributing to a positive guest experience-Demonstrated proficiency in customer relations by efficiently addressing inquiries, resolving issues, and fostering positive interactions, contributing to enhanced customer satisfaction and loyalty-Implemented and maintained organizational structure during shift management, ensuring a smooth workflow… Show more -Provided excellent hospitality by welcoming and engaging guests with a friendly and positive demeanor, creating a welcoming atmosphere, and contributing to a positive guest experience-Demonstrated proficiency in customer relations by efficiently addressing inquiries, resolving issues, and fostering positive interactions, contributing to enhanced customer satisfaction and loyalty-Implemented and maintained organizational structure during shift management, ensuring a smooth workflow, effective communication, and optimal task allocation to maximize productivity and operational efficiency-Facilitated the onboarding process by conducting comprehensive training sessions for incoming team members-Maintained cleanliness and presentation of the dining room for guest satisfaction-Monitored communication between front-of-house and back-of-house team members-Collaborated seamlessly with back-of-house crew to coordinate and successfully execute catering orders-Oversaw and managed daily safe counts and other cash responsibilities-Fostered a positive and enjoyable work environment for team members during shifts by providing leadership that prioritized morale, communication, and collaboration, contributing to a motivated and cohesive Show less

-Escorted guests to tables-Provided excellent hospitality by welcoming and engaging guests with a friendly and positive demeanor, creating a welcoming atmosphere, and contributing to a positive guest experience-Booked guests reservations-Developed and maintained a weekly hostess employee schedule-Curated recruitment fliers-Organized employee referrals & recruitment process-Organized & implemented a set break schedule for hostesses-Facilitated the onboarding process… Show more -Escorted guests to tables-Provided excellent hospitality by welcoming and engaging guests with a friendly and positive demeanor, creating a welcoming atmosphere, and contributing to a positive guest experience-Booked guests reservations-Developed and maintained a weekly hostess employee schedule-Curated recruitment fliers-Organized employee referrals & recruitment process-Organized & implemented a set break schedule for hostesses-Facilitated the onboarding process by conducting comprehensive training sessions for incoming host employees-Interviewed potential hostess applicants-Fostered a positive and enjoyable work environment for hosts during shifts by providing leadership that prioritized morale, communication, and collaboration, contributing to a motivated and cohesive team Show less

-Established sales goals -Served guests gourmet southern candy -Provided knowledge about the company and product itself-Stocked and organized inventory-Provided guests with a clean, safe, and fun environment -Provided guests with accommodating customer service with team collaboration -Provided excellent hospitality by welcoming and engaging guests with a friendly and positive demeanor, creating a welcoming atmosphere, and contributing to a positive guest experience