Mary Watson Email and Phone Number
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PROFESSIONAL SUMMARY An accomplished, experienced leader that delivers value, builds operational scalability, and ensures a consistent experience to internal and external customers. Dedicated to cultivating employee engagement, development, diversity, and inclusion that fosters exceeding expectations in client-focused, highly competitive, and ambiguous environments. Focused leader in developing comprehensive standard operating procedures for customer experience, service level agreements, and proposal responses. Successfully builds credibility and confidence with matrix partners, senior leadership, and customers with a history of process improvement and collaborative problem solving. Possess a unique perspective in the healthcare industry given my 20+ years of leadership experience in carrier sales operations and the broker firm, the carrier’s leading distribution channel. KEY QUALIFICATIONS
Unitedhealth Group
View- Website:
- unitedhealthgroup.com
- Employees:
- 108749
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Director - Virtual OperationsUnitedhealth Group Jul 2014 - PresentColumbia, MdLead three Virtual teams - Northeast region’s Small Business, National Intake and National 1-50 Sold • Direct one manager and one supervisor that oversee a team of fifteen Small Business Sales Operations Specialists who are responsible for all preliminary and underwritten benefit quotes and installation of sold 51-99 employer groups to ensure quote accuracy and timely access to care. Manage the Intake supervisor the leads eleven representatives responsible for all incoming work units with a strict two hour execution time. Lead a supervisor that manages seven Sales Operations Specialist that focus on the timely implementation of 1-50 sold employer groups. • Pipeline management with primary stakeholders – Northeast Health Plans’ Sales Vice Presidents through reporting and regular calls to ensure service commitments are met.• Drive process improvement and development of standard operating procedures for three Virtual Operations teams.
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Director, Sales OperationsUnitedhealth Group Jan 2012 - Jun 2014Elkridge, MdLead the Mid-Atlantic Health Plan’s Small Business and Key Account Sales Operation teams with an emphasis on quoting, RFP response, and installation of new employer groups.
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Director, Account ManagementUnitedhealth Group Apr 2011 - Dec 2012Elkridge,MdAccountable for results in the 2-99 employer group market with the focus of client retention, sales of additional insurance products and overall client service experience.
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Senior Vice PresidentThe Meltzer Group Jan 2006 - Apr 2011Bethesda, MdManaged the overall operations of high-volume, leading DC insurance brokerage firm with a book of business in excess of 1,500 group benefits clients and hundreds of individual health insurance clients.
Mary Watson Skills
Mary Watson Education Details
Frequently Asked Questions about Mary Watson
What company does Mary Watson work for?
Mary Watson works for Unitedhealth Group
What is Mary Watson's role at the current company?
Mary Watson's current role is Director at UHC | Leading National Virtual Operations Teams | Process Improvement | Employee Engagement.
What is Mary Watson's email address?
Mary Watson's email address is ma****@****uhc.com
What is Mary Watson's direct phone number?
Mary Watson's direct phone number is +130158*****
What schools did Mary Watson attend?
Mary Watson attended University Of Maryland University College.
What skills is Mary Watson known for?
Mary Watson has skills like Employee Benefits, Customer Service, Sales, Sales Operations, Process Improvement, Insurance, Life Insurance, Operations Management, Sales Management, Sales And Client Account Management, Organizational Leadership, Staff Development.
Who are Mary Watson's colleagues?
Mary Watson's colleagues are Jacqueline Mosley, Jeanna Daniel, Lisa Mckeegan, Lisa Kautzman, Sgee Wreh Iii, Jeff Cleve, Ruth Durham.
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Mary Watson
Austin, Tx2gmail.com, texasattorneygeneral.gov -
Mary Watson
New York, Ny -
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MARY STORMER
Fort Worth, Tx
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