Mary-Anna Rae

Mary-Anna Rae Email and Phone Number

User Experience Research @ Wells Fargo
san francisco, california, united states
Mary-Anna Rae's Location
Montara, California, United States, United States
Mary-Anna Rae's Contact Details
About Mary-Anna Rae

Manage personnel whose roles include designers, prototypers, information architects, and usability engineers; project manage deliverables; facilitate usability studies and review for quality.Specialties: Change theory, branding and identity, ethnography, information architecture, taxonomy, metadata, heuristic analysis of applications and websites

Mary-Anna Rae's Current Company Details
Wells Fargo

Wells Fargo

View
User Experience Research
san francisco, california, united states
Website:
wellsfargo.com
Employees:
246787
Mary-Anna Rae Work Experience Details
  • Wells Fargo
    User Experience Lead
    Wells Fargo Sep 2020 - Present
    San Francisco Bay Area
    Field range of studies to support the new customer and growing financial health of current customers and to inform ongoing development of the website and native app experiences. Collaborate with design and product to modernize the experience, offer more self-service, and create an engaging relationship.
  • Bay Area/Computer-Human Interaction (Baychi)
    Volunteer Online Newsletter Editor
    Bay Area/Computer-Human Interaction (Baychi) 2003 - Present
    Write monthly online newsletter to announce speakers for monthly meeting and provide report of previous month's meeting, along with job announcements and listing of upcoming events.
  • Uber
    Senior User Experience Researcher
    Uber Jul 2019 - Jun 2020
    San Francisco, California, United States
  • Uber
    Senior User Experience Researcher
    Uber Feb 2019 - Jun 2019
    San Francisco, California, United States
  • Naviscent
    User Experience Researcher
    Naviscent Jan 2017 - Jan 2019
    Contribute to strategic planning, road maps, and generative and evaluative research and testing with broad range of skills that include taxonomies, information architecture, ethnography, ideation, benchmarks, surveys, heuristic analysis, competitive research, in lab or remote concept and usability studies.* Guide business vision* Develop a deeper customer understanding * Drive design solutions to delight and improve customer engagement
  • Macys.Com
    Senior User Experience Researcher
    Macys.Com Mar 2011 - Oct 2016
    • Identify key user audiences, such as customers and associates, and understand their activities and interactions• Develop personas and mental models to map user expectations• Conduct research to inform budget decisions whether to fund projects• Inform and validate design decisions on projects
  • Blue Shield Of California
    User Experience Research Lead
    Blue Shield Of California Nov 2009 - Feb 2011
    Conduct research to support public and members, employers, producers, providers, and pharmacists in their activities on our Web sites.
  • Naviscent
    Manager
    Naviscent Jan 2007 - Oct 2009
    Manage personnel in a consulting group that includes designers, prototypers, information architects, and usability engineers; project manage deliverables; assure high quality user experience.
  • Kaiser Permanente - Information Technology
    Manager, User Experience Services
    Kaiser Permanente - Information Technology 1999 - Jan 2007
    Managed teams that included information architects, search engineers, and usability engineers to evaluate products, improve design of user interfaces, and provide high quality user experience. Led a team of four to conduct User Acceptance Testing (UAT) of clinical information system products in several different regions and conducted clinical mobile computing cart analysis across regions.
  • Kaiser Permanente
    Manager, User Experience
    Kaiser Permanente 1999 - 2006
  • Alexandria Digital Library
    Evaluation Team Member
    Alexandria Digital Library Sep 1995 - Jun 1999
    Conducted ethnographic research of target user groups interacting with the digital library interface; reported findings to the ADL evaluation team and ADL implementation team.
  • California Department Of Education
    Consultant
    California Department Of Education 1990 - 1995
    Member of California Learning Assessment System (CLAS) Integrated Language Arts Assessment Development Team
  • Los Angeles County Office Of Education
    Consultant
    Los Angeles County Office Of Education 1984 - 1990
    Fellow, California Literature Project’s MultiMedia Institute — Researched and designed HyperCard interactive learning tools for secondary English/Language Arts classes. Consultant, Middle School Demonstration Program — Coached English/Language Arts teachers through change in teaching methodologies.Consultant, Los Angeles County Office of Education — Planned and conducted workshops for English/Language Arts secondary teachers in Los Angeles County schools.

Mary-Anna Rae Skills

User Experience Information Architecture Usability Usability Testing Ethnography User Interface User Interface Design Taxonomy E Commerce User Centered Design Project Management Branding And Identity Human Computer Interaction Persona Enterprise Software Interaction Design User Experience Design Information Design Market Research User Research Contextual Inquiry Mobile Applications User Scenarios Requirements Gathering Experience Design Testing Content Strategy Usability Engineering Web Analytics Card Sorting Wireframes Data Analysis Heuristic Evaluation

Mary-Anna Rae Education Details

Frequently Asked Questions about Mary-Anna Rae

What company does Mary-Anna Rae work for?

Mary-Anna Rae works for Wells Fargo

What is Mary-Anna Rae's role at the current company?

Mary-Anna Rae's current role is User Experience Research.

What is Mary-Anna Rae's email address?

Mary-Anna Rae's email address is ma****@****bal.net

What is Mary-Anna Rae's direct phone number?

Mary-Anna Rae's direct phone number is +151084*****

What schools did Mary-Anna Rae attend?

Mary-Anna Rae attended Uc Santa Barbara, Uc Santa Barbara, Loyola Marymount University, California State University-Dominguez Hills, Other.

What are some of Mary-Anna Rae's interests?

Mary-Anna Rae has interest in Online Collaboration, Digital Libraries, Changing Practices.

What skills is Mary-Anna Rae known for?

Mary-Anna Rae has skills like User Experience, Information Architecture, Usability, Usability Testing, Ethnography, User Interface, User Interface Design, Taxonomy, E Commerce, User Centered Design, Project Management, Branding And Identity.

Who are Mary-Anna Rae's colleagues?

Mary-Anna Rae's colleagues are Ana Desing, Ritesh Raj, Pradeep Reddy, Emma Marry, Eddy H. Rojas, Kim Solberg, Laura Johnson.

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