Mary-Anna Rae Email & Phone Number

San Francisco Bay Area

Field range of studies to support the new customer and growing financial health of current customers and to inform ongoing development of the website and native app experiences. Collaborate with design and product to modernize the experience, offer more self-service, and create an engaging relationship.

Write monthly online newsletter to announce speakers for monthly meeting and provide report of previous month's meeting, along with job announcements and listing of upcoming events.

San Francisco, California, United States

San Francisco, California, United States

Contribute to strategic planning, road maps, and generative and evaluative research and testing with broad range of skills that include taxonomies, information architecture, ethnography, ideation, benchmarks, surveys, heuristic analysis, competitive research, in lab or remote concept and usability studies.* Guide business vision* Develop a deeper customer understanding * Drive design solutions to delight and improve customer engagement

• Identify key user audiences, such as customers and associates, and understand their activities and interactions• Develop personas and mental models to map user expectations• Conduct research to inform budget decisions whether to fund projects• Inform and validate design decisions on projects

Conduct research to support public and members, employers, producers, providers, and pharmacists in their activities on our Web sites.

Manage personnel in a consulting group that includes designers, prototypers, information architects, and usability engineers; project manage deliverables; assure high quality user experience.

Managed teams that included information architects, search engineers, and usability engineers to evaluate products, improve design of user interfaces, and provide high quality user experience. Led a team of four to conduct User Acceptance Testing (UAT) of clinical information system products in several different regions and conducted clinical mobile computing cart analysis across regions.

Conducted ethnographic research of target user groups interacting with the digital library interface; reported findings to the ADL evaluation team and ADL implementation team.

Member of California Learning Assessment System (CLAS) Integrated Language Arts Assessment Development Team

Fellow, California Literature Project’s MultiMedia Institute — Researched and designed HyperCard interactive learning tools for secondary English/Language Arts classes. Consultant, Middle School Demonstration Program — Coached English/Language Arts teachers through change in teaching methodologies.Consultant, Los Angeles County Office of Education — Planned and conducted workshops for English/Language Arts secondary teachers in Los Angeles County schools.

Ph.D. (Abd), Educational Psychology: Language, Culture, And Literacy

Activities and Societies: Hill, L. L., Carver, L., Dolin, R., Frew, J., Larsgaard, M., Rae, M.-A., & Smith, T. (2000, January) Alexandria.

Masters, Educational Psychology: Teaching And Learning

Activities and Societies: Consultant, California State Department of Education California Learning Assessment System (CLAS).

Single Subject Teaching Credential, English

Activities and Societies: Bilingual Education (CABE) California Association Teachers of English (CATE) National Council Teachers.

Bachelor Of Arts, English, History, Education

Activities and Societies: Independent study in the history of education Organized group of student leaders to schedule speakers, including.

Education record