Maryanne Puno Email & Phone Number

New Zealand

Auckland, New Zealand

Reporting to the CCO, I work with and lead multi-disciplinary teams on projects designed to improve the Customer Experience for ICT’s various stakeholders. I also support the CCO as required. Current duties and projects include:- Audit and review of RMA process - Managing ICT's ERP software migration (4 branches) and continuing systems optimisation.

Auckland, New Zealand

Reporting to the CCO, I worked across various departments to support OEM teams' requests and queries, taking ownership of smaller projects and ensuring communications and SLAs are upheld. This role focused on: - Communications/stakeholder liaison for 3x OEM accounts - Coordinating and collaborating with Tech Support, Research & Development, Customer.

Greater San Diego Area

Part of EMCOR Group, Inc. Dynalectric is San Diego's leader in complex, fully integrated design/build electrical services. As part of the front office team, I provide support to the various accounting, project, operations and corporate services teams, as well as assisting with event/meeting management and special projects.

Greater San Diego Area

Volunteer position assisting with the collection and evaluation of GSSD's 2019 Summer Camp(s) to inform the Council on how to better structure camp for girls in future. Duties include:- Inputting evaluations - Identifying areas of success and improvement (activity or process-based)- Analyzing themes in feedback for incorporation into future programs.

Assist Professor in supporting students in developing greater fluency and accuracy in conversational English.

Auckland, New Zealand

• As a member of Massey's Corporate Events & Sponsorship Team, I worked with internal and external stakeholders to deliver "Defining Events" - those that shape and elevate key conversations affecting our communities..
• Becoming Project Lead for the 2017 NZ Food Awards. This event schedule consists of six regional road shows, a finalist announcement and a gala dinner, in addition to the competition and sponsorship elements.
• Leading the development of the 2016 Auckland FutureNZ Forum to showcase Massey University's work in the field of cybersecurity and its impact on New Zealand.
• Working on the Future of Food Forum in 2016, part of the Netherlands Trade Mission attended by King Wilem-Alexander and Queen Maxima
• Utilising my training/teaching background to help my colleagues learn to use various pieces of software, navigate procedures and develop their capabilities in event management/administration
• Gaining insights into the development of marketing content, sponsorship liaison, contract negotiation and on-site event management - and having the opportunity to implement my learnings every day.

Auckland, New Zealand

In addition to my role as a Training Producer, I was also responsible for producing content for Bright*Star's marketing campaigns, coordinating and managing networking events, relationship and social media management.

Auckland, New Zealand

• Identify, research and create training courses to add value to customers’ businesses
• Manage relationships with current and new facilitators
• Author marketing collateral
• Maintain/establish customer contact
• Evaluate and update training courses to develop 2016 Professional Development Calendar

Auckland, New Zealand

• Teach students of elementary - intermediate level proficiency
• Adapt textbook to promote interactive learning, integrate lessons with afternoon activities
• Develop strategies to build rapport and foster a “mistake safe” environment
• Introduced “student time” to encourage camaraderie amongst the students and reduce conflict in the classroom

인천, 대한민국 Incheon, South Korea

English Language Teacher for Middle School, grades 1-3. My role at Shinheung was to develop and execute engaging lessons aimed at improving students' speaking and listening skills. Additional duties included developing and offering critique on English language examinations and coaching individual students for English speech competitions. In the classroom.

동인천, 대한민국 Dong Incheon, South Korea

English Language Teacher for children in grades 4-6. My role was to develop and execute various lesson plans with the help of a Korean co-teacher for maximum impact. During the Autumn (September - December) semesters I taught grades 1-3 after school as well. The aim of these lessons was to: a) prepare grades one and two for their in-class lessons beginning.

Contractor of choice to edit and advise on promotional copy and Director's speeches. Interpreted communication goals for more effective cross-cultural communication of key messages.

Auckland, New Zealand

Primarily taught young learner ESOL students between the ages of 12 and 17. Occasionally took up reliver duties for adult classses.

Auckland, New Zealand

Completed Certificate in English Language Teaching to Adults.

Auckland, New Zealand

• Research and development of conference programmes and training workshops for professionals in a range of industry sectors. Primary focus was in finance and accounting, as well as dabbling in Integrated Reporting.
• Customer services and stakeholder liaison - handling speaker, delegate and occasionally sponsor queries
• Overseeing management of events on the day
• Data entry
• Developing promotional content for various media channels
• Aiding the Senior Conference Team in training/mentoring new colleagues

Auckland, New Zealand

Holiday work throughout high school and university comprising of receptionist duties and assembly work, including training new staff and assembling products for packaging and shipping.

Project Management

Professional certification in Business Essentials, focusing on social media marketing, content marketing, interest-based negotiation and.

Cambridge Certificate Of English Language Teaching For Adults (Celta)

Bachelor’S Degree, Communication Studies, Public Relations Major

Activities and Societies: Club PR Outside the Square (AUT University's student-run consultancy for practicum projects) Student Member of.