RESUME EDITING• Edit and format resumes• Perform deep dives into resumes made challenging by run-on sentences and paragraphs, ESL, redundancies, and punctuation errors• Help candidates best highlight their qualifications on their resumes• Track resumes received for editing, ensuring status is known by all interested partiesADMINISTRATIVE• Provide required administrative needs

SEEKING A NEW FULL-TIME OPPORTUNITY:Dedicated, passionate professional with versatile experience, seeking a career opportunity where I can make a contributionKEY STRENGTHS: • Comprehensive technical background • Proven communication skills • Adept in customer service and relationship building • Effective in data management/integrity • Enjoys problem-solving • Recognized for high-level of accountability and flexibility • Works well independently and contributing as part of a teamLET ME PROVIDE YOU "AS NEEDED ASSISTANCE" IN: • Editing and proofreading services • Meeting communication and design needs including resumes, newsletters, social media profiles, marketing campaigns, resource documentation, and short bios • Researching and serving as a resource of people, places, and information • Auditing and resolving issues (e.g., databases, spreadsheets, contacts, etc.) • Performing data entry

Provided as-needed support to entrepreneurs/organizations in between jobs, with skills developed from diverse experiencesADMIN, OFFICE MANAGEMENT: • Coordinate people, vendors, meetings, events• Establish strong client relationships• Manage office/business needs, established file systems, forms, processes, resources; strengthened office controls, improved efficiency, increased effectiveness• Coordinate special projectsCOMMUNICATION, DESIGN, MEDIA:• Write, edit, proofread, design correspondence, resumes, correspondence, newsletters, sales/marketing/political brochures, reference materials, short bios/memorials/tributes• Transcribe notes, video blogs, audio• Update websites and create/edit social media presenceTECHNICAL: • Extensive foundation of hardware & software with ability to quickly learn new skills• MS: Office 2020 for Mac; Office 2016, Publisher 2007 (Certified 2010 for MS 2007); SharePoint• DB: Multiple DBs for candidates, customers, vendors; HR, manufacturing, building management• ENVIRONMENTS: MS Windows 2016; MacBook Air 2018 (self-taught, since 01/2019)ACCOMPLISHMENTS:• Organized offices by purging redundancies and implementing efficient, easy systems• Streamlined entrepreneurial event management, tracking guests from RSVPs to event check-in, including managing fees• Managed ±2600 contacts across 2 emails, adding 10-40/week for 2 different clients; sent 500+ emails/week, in groups of 50• Created effective online presence by updating bios, establishing/editing social media profiles, updating websites; produced valuable marketing/logo tools, client appreciation campaigns• Turned church bulletin into a user-friendly, valuable resource during 6-months as volunteer editor/writer/creator, with tremendous thanks from parishioners; resigned to concentrate on job search• Created hand-out for 2-hour Michigan Works' 2-hour class, eliminating attendees' need to take notes

OVERVIEW • Recruited by a former co-worker to work directly with the President and Vice President of Business Development, as well as 2 Recruiters • Worked remotely; jumped in with little direction and full confidence in abilities as the subject matter expert (SME) • Contract completed with high praise; showcased ability to work independently and deliver high-quality work product, laying a strong foundation for future opportunitiesRESUME EDITING & TRACKING • Applied skills in resume editing, formatting, and communication • Performed deep dives into resumes that were made challenging by run-on sentences and paragraphs, ESL, redundancies, and punctuation errors • Helped candidates best highlight their qualifications on their resumes • Created a resume tracking spreadsheet on request, basing it off one created for personal tracking; identified resumes received for editing and their status, avoiding duplication of efforts; distributed when updates necessitatedSPECIAL PROJECTS & ACCOMPLISHMENTS • Revised 10-page offboarding guide; addressed continuity issues and incorrect/missing information; created a user-friendly resource with format and flow, as well as ensuring information was cross-referenced • Identified cost discrepancy in resource provided to new hires, as well as posted on human resource website for reference • Suggested cleaner resume template format, which was immediately approved; revised and distributed with and without company logo

RESPONSIBILITIES:01/2016-05/2016Shared talent scout duties 70/30 with other TS; supported ±20 recruiters, editing/formatting resumes from various sources and performing reference checks; provided backup for Receptionist, sitting at front desk as needed to receive guests/packages, validate parking, support executives/boardroom, and answer/screen busy phones05/2016-06/2016Became only TS; still provided full-desk backup for receptionist06/2016-10/2016Replaced receptionist at front desk, sharing duties 50-100% of day with 2 business service representatives (BSRs); maintained TS resume duties; cross-trained with BSRs in respective duties 10/2016-12/2017Took on all BSR duties; managed recruitment database and its data sources; continued resume duties, periodically training others to help as available; limited receptionist duties based on what could be done from personal cube (excluded phones/boardroom)12/2017-08/2018Became full-time recruiter assistant (aka, BSR); helped new TS/Receptionist by scrubbing problematic PDF/Word/internet resumes, formatting overflow resumes, and providing front desk backup; edited most critical resumesASSIGNED ACCOMPLISHMENTS:• Trusted with all crucial, high-profile resumes to edit/format• Audited database for identifying/resolving translation issues as part of automation software implementation team• Worked on recruiting projects, sourcing candidates for large contractsOTHER ACCOMPLISHMENTS:• Used lulls to independently identify, address, or report database issues (e.g., redundancies and 50+ dormant leads• Took on managing data of 200+ candidates for recruiting project; tracked incoming candidate files, creating/maintaining internal and client spreadsheets• Recognized for being flexible and proactive, addressing priority changes, new tasks, and potential issues with the urgency required

Provided corporate-level and administrative support of ±80 onsite/offsite people including 12 executives, 8 managers, 24 engineers, 6 international, and 20 contract warehouse employees. DUTIES & ACCOMPLISHMENTS:• Created/reconciled CEO’s monthly ±$225K expense report, including an AmEx used by ±50 onsite/offsite employees• Averaged 10 AmEx purchases/week of up to $6,500 each; maintained multiple profiles at 20+ vendors for 24 engineers• Purchased/managed ≈$3,000/month of consumables from multiple vendors • Reviewed vendor invoices and expense reports, ensuring accuracy/compliancy, obtaining approvals, and processing; managed petty cash • Provided HR support for ±80 employees, including processing new employee paperwork for corporate• Managed/actively tracked PTO for ±60 employees; sent updates to corporate and employees• Discreetly monitored employee work hours as needed for management, such as running employee in/out time reports• Managed ±20 contract warehouse employees; identified hiring needs, coordinated interviews, reviewed/approved timesheets/invoices for resolving ongoing discrepancies, and oversaw personnel issues/recognition• Took ownership of local IT/telecom management from out-of-state corporate office: identified and purchased required hardware, software, peripherals; coordinated setup, updates, and tech support• Managed building security, maintenance, repairs, contracts• Addressed IT security issues; e.g., determined former employees’ emails were active/remotely accessible and resolved• Created processes to tackle issue of "lost" software licenses and product keys, saving money in redundant purchases• Relied on by IT/telecom support personnel to resolve common issues and serve as onsite proxy• Coordinated packaging of 10 cartons of samples, electronics, displays, and tools for yearly CES; praised for being first to include detailed packing lists

CONTRACT-TO-HIRE ASSIGNMENT: August 1, 2012 – March 2013, until full-time transition negotiatedCONTRACT EMPLOYEE: Office Administrator at US Infrared Cordless Headphone ManufacturerKEY DUTIES & ACCOMPLISHMENTS • Listed above, under Unwired Technology______________________________________________________________________________SHORT-TERM ASSIGNMENT: June 4, 2012 – August 3, 2012 CONTRACT EMPLOYEE: Administrative Assistant at Building Management CompanySupported 3 managers and 4 building maintenance team members with ±800 employees of± 90 business tenants; assisted with 20 residential tenants KEY DUTIES & ACCOMPLISHMENTS:• Served as primary contact for 90 tenants with 800 employees• Managed maintenance orders from request to completion; issued night maintenance and weekend security crew duties• Created bi-monthly tenant invoices for 50 business tenants (system-generated) and 20 residential (manual) tenants for rent, HVAC, and services; manipulated invoices to resolve report output glitches• Coordinated annual business tenant events: • Blood Drive - twice due to Red Cross error • Gleaners' Food Fight - oversaw collection/storage/pickup 12K lbs. of food & $30K over 10 days; allocated raffle tickets based on contributions • Tenant Appreciation Party - obtained quotes/vendors for setup, DJ, food, drink, and ice cream truck; managed raffle prizes • Maintained schedules for conference rooms, service elevator, and A/V equipment for business tenants______________________________________________________________________________SHORT-TERM ASSIGNMENT: May 25, 2012 – June 1, 2012CONTRACT EMPLOYEE: Receptionist at a Marketing AgencyAnswered phones and greeted guests for approximately 100 employees

Why stand in line for one card, when you could save time by pressing the send button and send out 100s of cards at once?SendOutCards prints, stamps, and mails your PERSONALIZED physical cards and gifts for you. Gifts include gourmet foods, keepsakes, books, and more!SendOutCards for Life 💛Encouraged people to reach out to others by providing an online tool for creating and mailing greeting cards, as well as a selection of gifts by:• Acting on their promptings, reaching out in kindness, and encouraging others to do the same• Choosing a custom card, creating their own, or both – using their own words and personal photos• Uploading their personal handwriting font, for their own personal signature• Creating cards and scheduling for delivery ahead of time, including birthdays and anniversaries• Sending personally signed holiday cards with ease, using contact lists• Creating invitations and thank you cards for eventsSendOutCards for Business 👩🏻‍💻Offered business professionals a way to connect with business partners, clients, prospects, and employees in a meaningful way by:• Investing in a cost-effective tool with priceless priceless marketing opportunities • Creating individualized cards for their business and personality, as their as your clients' • Using contact list to create customer appreciation program, with several ways for them to remind their customers how important they are• Implementing employee recognitions, for business and personal milestones• Sending holiday cards, invitations, and more with ease SendOutCards as an Income 💵Reminded folks they have the opportunity to create a residual income by encouraging other people and business to utilize the SendOutCards

Supported an independent insurance agentKEY DUTIES & ACCOMPLISHMENTS:• Became a licensed insurance agent in Michigan for Life, Disability, and Health• Served as a liaison between agents, clients, brokers, insurers, and paramedicals (medical professionals who provided standard workups to clients)• Served as primary contact for office, coordinating paramedical appointments, screening calls for agent, and listening to clients' concerns• Managed new cases from application to policy delivery with a vigorous attention to detail, ensuring completeness, accuracy, and compliance• Delivered excellent customer service for in-force polices, doing extensive research and providing critical answers to clients, as well as agent• Established and maintained 2 reports for tracking ±130 clients and opportunities, and another report for managing 2 weeks' of new business appointments; increased efficiency up to 50%• Created and maintained business and reference documents, such as resource lists and intake forms; significantly streamlined processes for ≈15 insurers• Independently created summary sheet for front of client files, eliminating the need to search through the file to find critical personal and policy information• Added new customers to ACT! database; initiated cleanup of 5000+ entries, including duplicates and spelling errors

Previously "Janesville-Sackner Group" & "Sackner Products"Supported 6 sales people and 5 executives, directly; indirectly ±30 managers, operations, and plant employeesKEY DUTIES & ACCOMPLISHMENTS:• Provided inside part sales and account management support; identified and helped resolve commercial issues; improved client relations and impacted business growth by 10%• Initiated processes in multiple systems; increased efficiency for 9 locations; e.g., established electronic documents on centralized server, saving ≈$500 and untold hours within 3 weeks of implementing• Managed/processed PRs, POs, and vendor invoices; investigated and helped resolve anomalies in internal systems, commercial issues, invoices, and leases; significantly improved accuracy; discovered 10-month-old part pricing errors, achieving $100K+ in unpaid invoices• Managed data of ≈1,500 active parts from 6 plants shipping to 105 locations, with sales of $100M/year• Ensured accuracy of 700+ records in old DB before migration, and accuracy of migrated records prior to launch in new DB• Created and maintained non-existent reference materials for local use including new hire manuals (individualized), a visitor pack, new building info sheets, sales manual, and pre-GPS mileage matrices; most, implemented by management• Established an "Admin Assistant Manual," which specified the tasks a temp would/would not cover• Managed onsite HR needs; e.g., expense reports, pay stubs, terminations, security needs• Used project management skills to oversee every facet of multiple office moves/transitions• Coordinated travel, monthly meetings, employee/industry events; e.g., a 5-day conference for 31 employees from 4 countries with daytime meetings and evening activities; booked numerous sites across MI and OH for monthly sales meetings• Relied on as onsite IT/telecom support by offsite IT Manager/telecom vendors and employees

Sold and taught scrapbooking using Creative Memories productsKEY ACCOMPLISHMENTS:• Coordinated and taught beginner classes and advanced workshops • Taught beginners in a way that made the process simple and accessible• Created handouts for reference• Recognized, by customer and fellow consultants for developing unique, creative album page layouts and ways to use products• Marketed and sold Creative Memories products and album page ideas at classes, workshops, and various marketplace events

Mailroom Courier (1 year)KEY DUTIES:• Sorted mail for all locations, internal, external, and express• Delivered mail to EDS employees and executives, twice dailyADMIN (1987-1993)KEY DUTIES & ACCOMPLISHMENTS:• Supported 10 managers, 60 employees, and 100 onsite customers• Managed HR administration including new hires, transfers, separations, payroll, performance appraisals, expense reports, group activities, employee recognition, and maintenance of corporate database• Managed AP/AR, reviewing and processing vendor invoices; saved $40K+/year by investigating FedEx invoicing discrepancies• Processed communications billing for GM and EDS; reviewed all charges and created spreadsheets for customer invoices• Developed processes which streamlined numerous administrative processes; resolved frequent issue of depleted office supplies by designing a pull-system to manage 75 unique types of everyday supplies • Created employee reference resources and manuals, including a team Health & Fitness newsletter that was elevated to distribution at division level• Managed distribution of corporate newsletter to approximately 900+ GM & EDS employees; eliminated countless duplicates • Relied on by short-staffed IT support personnel to resolve common issues and serve as onsite proxy, for both employees and GM customer