• Support the Program Director in planning and executing 100+ annual educationalprograms for the Nationally-Accredited Westchester Parks system• Support Administrative Team by fielding phone calls daily: provide customerservice, answer general inquiries, and process reservations • Create and lead educational tours for 30+ area schools per year• Direct the park’s summer camp, yielding approximately $100,000 in registrationfees annually and serving approximately 275 families per year• Coordinate hiring, supply purchases, curriculum, and customer service for 8-weekcamp season• Create written content for brochures, social media pages, and press releases• Spearhead a theater program to create a stream of new funds for the Friends ofMuscoot Farm, a 501(c)(3) organization• Provide event proposals and reports, create budgets, reconcile ticket sales andsupply and equipment purchases with accuracy• Liaison with Farm Staff, Management, and Friends Board to coordinate successfulmulti-day theater events

• Hired for part-time and full-time assignments, with commendations from all clients• Coordinated with clients to maintain family routine and achieve householdorganization• Went above and beyond scope of initial job description to ensure client satisfaction

• As Shift Supervisor, managed all money-handling and bank procedures during shiftincluding daily deposit and reconciling safe count with precision and accuracy• Deployed fellow baristas while maintaining a team-driven floor• Provided customer service in cafe including Wi-Fi troubleshooting• Developed rapport with customers to encourage return visits• Acknowledged by co-workers for exceptional service and support