Mary Beth Roberts Email & Phone Number

Knoxville Metropolitan Area

• Develop clear, concise, and compelling proposals and documents in response to government requests for proposals (RFP). • Customize proposal writing to meet the exact content requested by the RFP/SOW. • Interview subject matter experts (SMEs) and research technical experiments, testing, and devices.• Develop clear, concise, and detailed statements of work (SOWs) and essential documents (UCN-20064, UCN-15918, etc.) for solicitation of bids and sole-source procurement of products and services. • Customize SOWs to meet individual procurement requirements. Present a clear understanding of processes and methodologies. • Manage the process of content creation to ensure deadlines are met. • Proven adeptness in dealing with social and emotional conflict.• Collaborate with all levels of personnel from management to employees.• Generated, with collaboration from the team, a manual for processing procurements using new electronic formats.• Enlist support and collaboration from team members to yield the best possible product and outcome.

Knoxville, Tennessee Area

• Research and develop content strategies for original, compelling technical and creative content. • Provide a solid working knowledge of effective writing and communication concepts. • Edit content, technical proposals, and documents. • Experience creating persuasive B2B, marketing, and B2C content writing. • Create engaging content for various mediums and audiences, including episodic broadcast, press releases, training videos, commercials, advertisements for print, explainer videos, promotions, newsletters, technical proposals, and service brochures. • Research, develop, write, promote, and produce productions on time and within budget. • Write explainer video (short marketing videos) scripts for various clients. • Research, develop, and compos online content, technical content, scripts, and films for various federal government agencies, federal contractors, and state and local government agencies.• Write and produce scientific and engineering technical videos for technology companies.• Aptitude for translating technical concepts into lay terms to communicate to a broad demographic. • Field produce, edit, and scout locations for various shows, commercials, and films. • Familiar with AP Style, Google Style, and Chicago Manual of Style. • Write and produce film and videos such as broadcast shows, training videos, advertisements, advertiser-sponsored programming, and promotions. Please note: Many technical scripts and content written for Y-12, ORNL, DOE, DOD, U.S. Navy, and the NNSA have not been cleared for public release.

Knoxville, Tennessee Area

• Managed a satellite office of the Behavioral Medicine Institute (BMI) within Pain Consultants of East Tennessee.• Maintained a positive working relationship by utilizing best customer service with the client - Pain Consultants of East Tennessee (PCET).• Displayed leadership, initiative, and self-discipline in the management of the satellite office.• Demonstrated best customer service/patient relations practices.• Demonstrated self-awareness and conflict resolution.• Proactively worked to anticipate issues and reach quick resolutions.• Maintained confidentiality of sensitive patient medical records and facility security.• Demonstrated ability to work effectively with all levels of the practices - patients, administrators, and clinicians.• Responsible for a third of the practice's overall receivables.• Created and implemented processes for a more efficient workflow. • Created claims for services. Follow up on denied claims for compensation.• Researched insurance policies, benefits, eligibility, and service codes.• Developed course log to track patient completion of required classes.• Obtained authorizations/pre-certifications from insurance and worker's comp.• Trained other administrators on procedures and protocols of position.• Composed, researched, and edited correspondence, emails, letters, and documents.• Scheduled appointments, maintained clinicians' schedules and calendars, maintained patient demographics, collected copayments, and maintained proper collection management procedures.

Knoxville, Tennessee Area

• Composed online content and created keywords to optimize searches for websites (SEO/SEM). • Utilized search engine optimization (SEO) best practices and keyword strategies to increase website traffic. • Interviewed subject matter experts (SMEs) to gather content on topics.• Performed in-depth research into topics and keywords. • Worked closely with cross-functional teams within the marketing department. • Stayed informed and up to date on emerging and existing industry trends.

Knoxville, Tennessee Area

• Researched, developed, wrote, promoted, and produced productions on time and within budget. • Produce and wrote scripts for film and videos such as broadcast shows, advertiser-sponsored programming, advertisements, explainers, training videos, and promotions for clients (HGTV, DIY Network, Food Network, Fine Living Network, Great American Country, Cooking Channel, PBS, etc.)• Wrote explainer video (short marketing videos) scripts for various clients. • Researched, developed, and composed online content, technical content, scripts, and films for various federal government agencies, federal contractors, and state and local government agencies.• Wrote and produced scientific and engineering technical videos for technology companies • Translating technical concepts into lay terms to communicate to a broad demographic. • Field produced, edited, and scouted locations for various shows, commercials, and films. Please note: Many technical scripts and content written for Y-12, ORNL, DOE, DOD, U.S. Navy, and the NNSA have not been cleared for public release.

Knoxville, Tennessee Area

• Coordinated and supervised all of Horse Haven of Tennessee's (HHT), a 501c3 nonprofit, fundraising activities to ensure income stability and growth of the program. • Cultivated donors; developed corporate sponsorship; identified and solicited new prospects for gifts to support operations.• Researched grants, performed grant writing, and applied for assistance.• Received grant awards for 80% of those applied.• Established annual fundraising goals in support of the budget requirements. • Coordinated with the Executive Director and Board to develop an annual fundraising plan with achievable goals and objectives.• Represented HHT to the community through presentations and public speaking events.• Maintained donor database, donor contacts, and interaction notes.• Cultivated relationships with decision-makers of funding organizations. • Utilized content strategy, digital marketing, and social media marketing to cultivate donor support.• Coordinated publicity through all media channels, including press releases, newsletter articles, website updates, and other marketing materials. • Coordinated and maintained media relations, media coverage, media interviews, speaking engagements, digital media, online presence, facility tours, and open houses.• Developed public relations and marketing plans to promote and educate about the nonprofit. • Networked with other development and fundraising professionals to stay abreast of changes and trends in the nonprofit industry. • Created monthly development reports and delivered updates during Board meetings.• Managed and administered all social media and online marketing. • Maintained contact with local organizations, members of the business community, and media that provide support and positive exposure. • Developed and implemented a plan for increasing corporate support.

Oak Ridge, Tn

• Wrote, managed, and produced various film and video productions, including promotions, training, and informational films. • Produced productions for new or innovative technology. • Worked closely with Y-12 Public Affairs Departments. • Translated technical and scientific information into lay terms.• Tasked with rewriting content for Y-12's website.• Wrote and produced a series focused on the history of Y-12 and Oak Ridge for streaming and East Tennessee PBS.

Knoxville, Tennessee

• Taught feature film, video, radio, advertisement, and documentary scripting and scriptwriting, teaching to classrooms of about twenty-five students in the Video Production and Technology Department.

Knoxville, Tennessee Area

• Managed, wrote, and produced various promos and television/cable programming for Food Network, Great American Country, and Do It Yourself Network (DIY). • Served Supervising Producer for DIY Kits, 1-minute advertiser-sponsored programming segments for the Do It Yourself Network.• Worked directly with the Director of DIY Ad Sales Marketing to develop content for each sponsored Kit. • Researched, wrote, and produced productions on time and within budget for clients/networks.

Knoxville, Tennessee Area

• Managed the Broadcast Production & Traffic Department for the agency. • Oversaw and supervised all broadcast and radio commercials, from developing budgets through the entire production process. • Worked closely with Account Executives assigned to each client and the Creative Director and Film Director.• Managed the production schedules to ensure timely completion of projects. • Scheduled all broadcast projects for the agency. • Monitored and managed the production budgets to ensure that projects were completed under budget. • Researched, hired, and managed freelance production crew, post-production facilities, and other contracted facilities. • Provided leadership and problem solutions to production crews.• Supervised two full-time employees.• Equipped employees with the tools and resources necessary to fulfill their positions’ requirements effectively.• Created opportunities for development to aid in employees' growth and advancement.

Knoxville, Tennessee Area

• Managed show series, show specials, interstitials, and commercials from developing the budget through the entire production process. • Worked closely with Network Executives, Executive Producers, and Sr. Producers assigned to each show. • Monitored and managed the production budgets to ensure that projects were completed under the approved allocations. • Researched and hired freelance production crew across the United States. • Assisted in the research of show ideas, content for shows, and appropriate locations to support show content. • Managed on average of three to five shows/projects at one time. Scripps Networks, owned by E. W. Scripps, was, at the time, comprised of Home & Garden Television, Do It Yourself Network (DIY Network), Food Network, Fine Living Network, and Scripps Interactive.

Knoxville, Tennessee Area

• Conceptualized, built, and managed, in partnership with another owner, Morris Creative Group, LLC, a Graphic Design and Advertising Firm. • Managed the Film & Video Division, Human Resources, Employee Benefits, Accounts Payable, and various client accounts. • Collaborated consistently with Morris Creative team to produce the best possible product and outcome for our clients.• Demonstrated leadership to staff and clients.• Developed new clients in partnership with another owner.• Teaming with another owner, generated a business plan, employee manual, client contracts, employment agreement, and other legal documents.• Composed scripts and copy for websites, press releases, print, newsletters, and service brochures. • Oversaw the production and design of websites, developing engaging and creative interactive solutions while maintaining essential user-friendliness. • Produced short informational videos to be streamed on websites. • Produced various film and video productions, such as broadcast commercials, technical documentaries, training videos, live multi-camera programs, and promotional pieces from initial client concept meeting to final edit. • Scouted locations for print and film productions.• Supervised still photo shoots. • Supervised four full-time graphic designers, a business manager, a marketing director, an office manager, and a part-time designer/intern.• Equipped employees with the tools and resources necessary to fulfill their positions’ requirements effectively.• Created opportunities for development to aid in employees' growth and advancement.

Bachelor Of Arts (B.A.), Liberal Arts And Sciences

Civil Engineering / Math

Majored in Civil Engineering

Not Completed, Med Psych And Counseling - Mental Health

Activities and Societies: Clarence Brown Stage CraftPart time, never completed