Mary Muller

Mary Muller Email and Phone Number

Project Manager @ TEKsystems
hanover, maryland, united states
Mary Muller's Location
Davenport, Florida, United States, United States
Mary Muller's Contact Details
About Mary Muller

PMP-certified Sr. Project Manager with an MBA in Information Systems and a BS in Industrial Distribution with over 20 years of experience managing projects in the financial, communication, and manufacturing industries. Project manager with the ability to control scope creep and keep the team focused on the big picture while addressing their individual tasks by reducing outside distractions allowing the team to work efficiently and effectively, encouraging team members to review decisions with their senior leaders, communicate to all stakeholders keeping everyone well informed of the progress of the project and any challenges that we are facing. Deliver process improvements and cost savings, culminating in strategic value to organizations.Brings the ability to bridge technical capability and business need while recognizing cost benefits with focus on the return on investment. I provide the support and coaching needed to build a realistic road map for business units and IT.

Mary Muller's Current Company Details
TEKsystems

Teksystems

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Project Manager
hanover, maryland, united states
Website:
teksystems.com
Employees:
24374
Mary Muller Work Experience Details
  • Teksystems
    Project Manager
    Teksystems Jun 2024 - Present
    Davenport, Florida, United States
    Assigned to Comerica Commercial Lending Servicing Modernization Initiative
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  • Teksystems
    Project Manager
    Teksystems Nov 2021 - Dec 2023
    Remote
    Assigned to Santander AFSVision Software Deployment Program PROJECT MANAGER - LED AND DIRECTED THE FOLLOWING:• The Data Remediation, Robotics Automation Process (RPA) and Training Workstreams as follows: Managed data remediation team in resolving over 160 data discrepancies. Managed automation team: Reviewed over 45 requested processes including analyzed volume, frequency, and manual entry process to determine if the process should be automated. Documented and developed Bots for the 19 approved repetitive processes. Unit and regression testing. Development of pre-production and production environments. Scheduled, facilitated, and tracked over 200 hours of vendor and in-house instructor lean training for over 600 users• The Functionality and Integration Workstreams as follows: Approval of business requirements and detail designs. Prepared documents for Gate 4 – Permission to Build. Resolved issues between the vendors and the bank Worked with legal and compliance teams to update prepaid penalty and loan payoff policy and letters.• Project re-org, took ownership of the following: Scrubbed 375 items on the original Risks, Actions, Issues, Decisions (RAID) List, reducing list to 30 items. Re-structured the RAID List to include required workstream, priority and due date. Introduced regular meetings to review and update the remaining items. Program PMO team that implemented the change request process.
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  • Newbold Advisors, Llc
    Project Manager
    Newbold Advisors, Llc Apr 2021 - Aug 2021
    Remote
    Project Manager assigned to Envoy Encompass Mortage Loan Origination Implementation Responsible for managing the Secondary, Compliance Document, and Marketing workstreams for the Encompass Implementation.•Led team members in achieving the project objectives following best practices and project management methodology.•Built strong virtual teams that include the line of business, compliance, technical BAs, offshore resources, and vendors.•Designed state specific requirement tracking process that identifies requirements, configuration, and testing per federal and state regulations.•Created Smartsheet project schedule that tracks all workstream deliverables and identifies the critical path to allow teams to focus on the high priority tasks.
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  • Compugain
    Project Manager
    Compugain Dec 2015 - Dec 2020
    Miamisburg, Oh
    Project Manager assigned to PNC Loan Origination Implementation Program.Responsible for managing the Home Equity documents conversion from Wolter Kluwer to DocuTech and updating the 1st mortgage document interface from Impac to Empower. • Develop document team including Line of Business, Legal, Compliance, Technical BA and Vendors.• Manage project resources including developing, motivating, coaching, and advising staff while resolving differing professional opinions.• Lead and mentor team members, including vendor resources, in the achievement of project objectives following best practices and project management methodology.• Assist with resource management for business analysts, subject matter experts and technology. • Ensure that the best practices and project management processes are being utilized.• Manage Risk and Control Impact Assessments (RCIA) for additional iteration work. • Develop a new RCIA process for quick turn-around. • Ensure risks are managed and mitigated before they become issues.• Focus on plan, build, deliver, test, and status tracking responsibility of projects within end-to-end IT development cycle.• Drive planning, execution, delivery, status updates within the end-to-end IT development cycle for project.
  • Noramtec Consultants
    Project Manager
    Noramtec Consultants Mar 2015 - Dec 2015
    Warsaw, In
    IT Project Manager assigned to Zimmer.Responsible for managing the eLabeling project. • Managing the ancillary labeling process which identifies web-based product information. • Tracking the uploading of the package insert documentation to the website. • Reorganizing the marketing communication for the eLabeling project.• Directing the validation of updates to the website and documenting additional requirements.• Coordinating the above activities for four medical device divisions.
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  • United Federal Credit Union
    Project Manager
    United Federal Credit Union Apr 2010 - Feb 2015
    Saint Joseph, Mi
    Managed the following projects at the United Federal Credit Union: Implementation of Encompass Banker Loan Origination System Implementation of nCino (SalesForce.com) - MRM and Commercial Lending Workflow System. Credit Union Core Conversion: Harland, UltraData to FIS, Miser.Credit Union Data Conversion: Jack Henry, Symitar to FIS, Miser.Commercial Bank Data Conversion: ITT, FiServ to FIS, Miser to support the first credit union acquisition of a commercial bank.•Developed organization readiness and testing plans that enabled retail adoption rate of over 90% on day 1. •Produced deployment and support strategy that improved IT team's average response time to less than 6 minutes. •Tracked projects using Microsoft Project and SharePoint websites which improved team communication•Created a risk register for the core conversion project with input from team leads. Guided team leads to develop mitigation and contingency plans for risks ranked with the highest risk scores. Reduced the number of major issues at Go Live.•Developed project charter, scope definition, kick-off, implementation plan, project closure and status report templates for teams to reuse. This streamlined document production and increased team members buy-in. •Developed high level work breakdown structure that included Parameter Settings, Data Mapping, Data Validation, User Acceptance Testing, Mocks and Go Live and then guided the teams to identify tasks needed to complete the objectives. •Created high level milestones timeline 12 months from Go Live Date. This enabled teams to stay focused on current objectives and meet team key deliverables schedule.•Project budgets that included cost for vendor travel, development of vendor interfaces, computer workstation upgrades and other miscellaneous expenses.•Formed and mentored 15 action teams responsible for achieving conversion project tasks.•Provided guidance for Interface Projects for Velocity, Base2000, Card Wizard, and Harland.
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  • Tce Incorporation
    Project Manager
    Tce Incorporation Oct 2009 - Feb 2010
    Responsible for managing the contract work force (91 employees) assigned to the Chicago National Processing Center which provides labor certification to employers seeking to bring foreign workers into the United States. •Managed the relocation of the Chicago National Processing Center. •Responsible for 66 business analysts who processed agricultural and business labor certification requests for temporary foreign workers and 25 support staff who provided certification processing, data entry and mail handling. •Reorganized employees from large groups of 25/30 to smaller teams to improve efficiencies and quality.•Developed roles and responsibilities for positions, new-hire checklists and production reports which facilitated project team formation and production.•Implemented training and orientation plans for new employees and refresher training for current employees which enabled all employees to be trained consistently and reduced training time.
  • West Corporation
    It Project Manager
    West Corporation Nov 2007 - Aug 2009
    IT Project Manager - Responsible for managing platform improvements, interactive web applications and client projects. Current clients are Fortune 500 companies in the banking and travel industries. Notification channels include voice, email and text messaging. All projects comply with SDLC and SAS70 guidelines•Introduced teams to the Software Development Life Cycle which included planning, implementation, monitoring and closure. Documents included proposals, technical designs, risk matrix, issue and action item plans. •Consistently worked with business partners and clients managing scope, mitigating risks, prioritizing work efforts, and escalating constraints through the PMO framework while delivering required functionalities on time.•Led platform strategic development meetings that included product managers, client services, engineering, quality assurance and operations. Outcome of meetings was platform initiatives for 4Q08 and for 2009.•Managed the data center relocation from Chicago, IL to Omaha, NE; managed multi-channel network component migration, web sites migration and all database migration including client and production. (18 month project, over 50 resources involved).•Managed platform improvement projects including updating platform for international calling, billing and cell phone scrubbing (9 month project, 5 programmers from 2 separate divisions, 3 directors, 2 IS managers and 2 business analysts). Cell phone scrubbing project enabled West to be compliant with federal requirements.•Replaced PM on two troubled projects; improved project team relationship, delivered product to sales and closed the Chicago data center in time so that West could avoid additional rental fees. •Managed client projects including the development of their notification application and setting up the application in production. (Each project duration was at least 6 months and involved at least 2 programmers, 2 business analysts, QA and service delivery).
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  • Tek Systems
    It Project Manager
    Tek Systems Sep 2007 - Nov 2007
    Responsible for managing Distributed Framework resources in the decommission of Northern Trust Web2000 environment. Distributed Frameworks Team is responsible for supporting the migration of company wide software applications from Web2000 to JavaArch8v3 and migrating three additional maintenance applications. Team will take the lead in the decommissioning of 84 applications off the Web2000 servers.
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  • Smithbucklin
    Corporate Project Manager
    Smithbucklin Sep 2006 - Jun 2007
    Responsible for managing corporate IT projects. Managed the upgrade of the corporate Platinum financial system to the current Epicor Enterprise financial system. Managed the implementation of Deltek accounting system in Washington DC. Managed the implementation of a company-wide information repository system with a SharePoint platform and the upgrade of the Corporate Client Database. Systems are used by over 700 employees in four company locations.•Introduced risk management concepts to all of my project teams. The risk management plans included probability and impact analysis as well as mitigation and contingency plans.•Introduced project charters and project plans. The project charters included purpose, business needs and high level scope of project. Project plans included project description, roles and responsibilities, approach, assumptions, constraints, schedule, milestones, key deliverables, change control and monitoring.•Managed the data conversion for the information repository project, included developing a data mapping matrix and data clean-up plan (4 month project, 1 programmer and 2 business analysts). •Managed the upgrade of the Corporate Client Database, an internal application developed in Cold Fusion (3 month project, 2 programmers, 1 DBA and 2 subject matter experts).•Developed and maintained project plan for the integration of company’s network infrastructure with a newly acquired subsidiary.
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  • Productivity Management Inc
    Project Manager
    Productivity Management Inc Sep 2003 - Feb 2006
    Responsible for managing multiple Enterprise Resource Planning (ERP) and Accounting projects. Managed over 30 successful software implementation projects (ACCPAC, MAS90, ABRA, SalesLogix and Navision). Reduced non-billable hours worked through enhanced testing, benchmarking and change control. Process improvements included formal testing processes, project charters, scope management, issue tracking.•Responsible for driving, coordinating and monitoring several ERP and Accounting projects from the design phase through the go-live phase while addressing constraints via change control and issue resolution processes. •Managed a staff of 9 technical personnel. Mentored staff in improved processes. Developed career and training paths for each direct report that provided the knowledge and expertise needed to achieve performance objectives.•Managed the data conversion for 8 accounting and manufacturing implementation projects.•Created project SharePoint site using Microsoft Project Server, accessible by all team members including clients and external contractors, which provided current project status including issue database, documents and schedule.•Developed testing procedures and processes that ensured successful go-live phase.•Managed the following application projects:•Scheduling and estimating application for labeling company (9 month project, 1 programmer, 2 business analysts)•Integration between a warehouse management system and manufacturing system (9 month project, 3 programmers from 3 separate companies and 1 business analyst).•Integration between accounting system and configurator ordering system (9 month project, 2 programmers from 2 separate companies and 1 business analyst).•Major modification to a cost accounting system for a manufacturing company (6 month project, 1 programmer and 1 business analyst).
  • Am General
    Project Manager/Business Analyst
    Am General Aug 2001 - Sep 2003
    Responsible for purchasing hardware/software for over 1,000 computer users, negotiating license agreements and working with the client to develop a software application that tracked all assets and non-asset information technology equipment including software.
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Mary Muller Skills

Process Improvement Sdlc Business Analysis Integration Project Management Management Sharepoint Vendor Management Erp Software Project Management Pmp It Management Leadership Troubleshooting Team Building Negotiation Ms Project Project Delivery Software Implementation Microsoft Project Business Process Improvement It Project Implementation Banking Sql Data Conversion Crm Software Development Life Cycle Training Enterprise Resource Planning

Mary Muller Education Details

Frequently Asked Questions about Mary Muller

What company does Mary Muller work for?

Mary Muller works for Teksystems

What is Mary Muller's role at the current company?

Mary Muller's current role is Project Manager.

What is Mary Muller's email address?

Mary Muller's email address is jm****@****msn.com

What schools did Mary Muller attend?

Mary Muller attended Rochester Institute Of Technology, Clarkson University.

What are some of Mary Muller's interests?

Mary Muller has interest in Collecting Antiques, Home Improvement, Reading, Shooting, Gourmet Cooking, Sports, The Arts, Home Decoration, Photograph, Cooking.

What skills is Mary Muller known for?

Mary Muller has skills like Process Improvement, Sdlc, Business Analysis, Integration, Project Management, Management, Sharepoint, Vendor Management, Erp, Software Project Management, Pmp, It Management.

Who are Mary Muller's colleagues?

Mary Muller's colleagues are Adelita Esparza, Brendan Egan, Scott Hemmeter, Christine Simon, Antoine Garrett, Amna K., Rhonda Adams.

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