Mary Crosetto Email & Phone Number

Portland, Oregon Metropolitan Area

Supervise, hire, and train employees, manage quality assurance programs, strategize process improvements, procure material and resources and secure compliance. Ultimately responsible for maintaining and increasing the efficiency of 1338Tryon.

Portland, Oregon, United States

Oversees all responsible sourcing activities in regards to social, product, environmental responsibility, product quality and supply chain security as part of 1338Tryon's corporate responsibility program. Has the ultimate responsibility for developing and coordinating the organization’s overall corporate responsibility efforts including training and monitoring.

Portland, Oregon, United States

Customer service the hell out of our clients! Maintain programs for continuous improvement – including product selection, supplier price negotiation, ordering inventory, updating website product pages, entering orders, interacting with warehouse staff to make sure the client has a positive user experience EVERY time. Managing custom order projects from top to bottom. Provide strategic insights and industry knowledge to support client endeavors. Update Quarterly Business Reviews with relevant sales and end-user information for the ongoing improvement of the client relationship. Take program fiscal responsibility including billing, inventory levels and client approvals for updates for assigned accounts. Continue to develop deep understanding of business categories for assigned clients, continue to grow and learn about various products, decoration methods and industry trends to support client needs.

Vancouver, Washington

Efficiently addressed customer questions, complaints and concerns related to the billing of the customer's Charter account. Accurately documented customer account records based on actions taken. Competently presented and discussed Charter products and services. Processed customer orders in a courteous, efficient and timely manner. Remained current and knowledgeable on every aspect of Charter's products and services. Facilitated customer issue escalations to local management/support as required.

Portland, Oregon

Interacted with clients and suppliers on a daily basis, building a solid working relationship. Entered and tracked purchase orders for multiple internal and external clients. Provided creative solutions to meet or exceed client expectations. Ensured brand guidelines and regulations were followed. Conducted product and service research as requested. Prepared inventory, sales, and other reports as requested for internal and external clients. Made outbound telemarketing/direct mail efforts for business development. Assisted with coordination of trade shows and client presentations.

Portland, Oregon

Merchandised displays for store. Managed cash/ensured cash controls for multiple registers and store safe. Processed order reviews, controled inventory, received and stocked merchandise. Ensured proper store condition as required by district and store management. Managed store employees in absence of store manager and created schedule for front end employees. Maintained payroll records for store employees and processed payroll biweekly. Assisted customers in all departments, including pharmacy as a Certified Pharmacy Technician. Prepared inventory, sales, or other reports as requested. Assisted store manager with orientation, training, and other tasks to support employees.

Hillsboro, Oregon

Assisted customers with various customer service issues over the phone. Directed callers to correct departments when unable to assist them. Upsold bank products to current customers. Trained new hires on proper procedures and upselling techniques.

Lakewood, Washington

Managed office documentation for the child care department. Answered multi-line telephone, routed calls, and took accurate messages. Performed faxing, photocopying and filing duties as required. Responsible for ensuring department billing was completed and mailed by monthly or weekly deadline. Prepared financial, attendance, and other reports as requested.

Bachelor'S Degree, Business

Concentration in Marketing

Associate Of Arts (Aa)