Mary Crystal, Abc, Mba Email & Phone Number

Greater Los Angeles Area

Responsible for all internal and external communications for a premier medical malpractice provider, including company’s websites, social media program publications, advertising, public relations, marketing, and branding. Since assuming the position, membership has increased by 48 percent. Created corporate communications department, recruited and hired an efficient and effective staff, and developed a number of award-winning programs.

Greater Los Angeles Area

Reengineered department, by establishing policies, procedures, and structure. Managed staff of six professional proposal writers, two graphic designers, and administrative personnel in California, Georgia, and Florida. Edited documentation submitted in response to RFPs and RFQs, and collaborated in all phases of the oral presentation preparation process. Assigned projects, tracked completion, prepared reports, conducted meetings, and interfaced with senior management to meet goals and objectives of this global business unit.

Published technical procedure documentation and training materials using Oracle’s Tutor Publisher. Developed and maintained websites for various departments in the Business and Finance division, including the vice president for Business and Finance, the Office of Sponsored Research, Human Resources, and the Caltech Administrative Technology Center. Coordinated Caltech’s administrative systems performance-based training, conducted needs assessment for trainers, and organized classroom instruction for individualized coaching sessions. Edited administrative systems training materials.

Bachelor Of Arts (B.A.), Journalism

Master Of Business Administration (M.B.A.)