Mary Frankham Email & Phone Number

Cork, Ie

Cork Metropolitan Area

- Secured €3.75m+ funding for a public sector client through compelling business case development.- Reduced average length of stay by 10 days for a public community healthcare client through data-driven solutions.- Facilitated integration between public healthcare sites, enhancing collaboration and operational efficiency.- Developed marketing collateral for public healthcare clients, driving business growth.- Managed C-suite stakeholders, fostering strong relationships and aligning strategic initiatives with organisational goals.- Proficient in Microsoft Dynamics CRM and process mapping, enabling seamless client relationship management and process optimisation.- Demonstrated knowledge of the healthcare industry and healthcare technology, effectively understanding and utilising data to inform strategic direction.- Proficient in data analytics tools, such as Excel, extracting insights that drive initiatives.- Developed data collection tools, contributing to national digital transformation initiatives and enhancing data-driven decision-making.- Collaborated directly with data scientists to develop data collection and reporting tools, ensuring data accuracy and alignment with business objectives.- Effectively communicated complex data insights to stakeholders from C-suite to frontline worker level, translating data into actionable recommendations.- Expertise in developing and executing data-driven strategies that align with business objectives and client needs.- Engaging communication and presentation skills, effectively conveying solutions and proposals to stakeholders.

Greater Philadelphia Area

- Responsible for ops & strategy in business development team- Data analysis & visualisation to drive data-driven decision-making- Responsible for training, upskilling, and new team member onboarding- Conceptualised, implemented, and measured new sales processes- Developed SOPs and process maps related to sales processes- Experienced in Zen (now called Zendesk) and Hubspot CRM- Responsible for staff training during department-wide platform migration

Dubai, United Arab Emirates

- Managed a team of 3, including sales and customer service reps- Reported directly to CEO- Responsible for the award of AED20 million revenue (USD $5.4million approx.) from 1 key client- Led the company-wide Salesforce CRM implementation - Conducted the company’s first strategic analysis and used data to help shape future vision and support strategy

Dubai, United Arab Emirates

Dublin, Ireland

- Managed a team of 15 multidisciplinary healthcare professionals

London, United Kingdom

Study Days: Newborn Individualized Developmental Care and Assessment Program (NIDCAP), Basic & Advanced Breastfeeding Coordination, Neonatal Life Support, Child Protection Level 3

London, United Kingdom

Study Days: Pain Management, How to Interpret an ECG

Master Of Science (Msc), Management, 2Nd Class Honours

Activities and Societies: - Secretary and Founding Member of the Smurfit Student Society - Class Representative - Devised & Organised.

Postgraduate Diploma, Neonatal Nursing Care

Modules: Care of the Neonate requiring Special Care Care of the Neonate requiring Intensive Care Topics included: Neonatal Respiratory.

Bachelor Of Science (Bsc), Nursing (General), 2Nd Class Honours

Activities and Societies: Class RepresentativeThis programme provided me with both an academic and professional qualification.

Leaving Certificate

Activities and Societies: Vice Prefect, Secretary of Student Council, Debating & Public-Speaking, Community Art ProjectsLeaving.