Technical Support Specialist
Current
Jan 2023 - Present
AeroLeads people directory · profile
Mary Grace Thomas Email & Phone Number
Technical Support Specialist at Clever Inc.
at
Clever Inc.
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Specialist at Clever Inc.
Location
Greensboro--Winston-Salem--High Point Area, United States, United States
Company size
Who is Mary Grace Thomas? Overview
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Quick answer
Mary Grace Thomas is listed as Technical Support Specialist at Clever Inc. at Clever Inc., a company with 191 employees, based in Greensboro--Winston-Salem--High Point Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Mary Grace Thomas.
Mary Grace Thomas previously worked as Technical Support Specialist at Clever Inc. and Customer Solutions Representative at Clever Inc.. Mary Grace Thomas holds Mass Communications, Communication, Journalism, And Related Programs from University Of North Carolina At Asheville.
Company email context
Email format at Clever Inc.
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Clever Inc.
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Profile bio
About Mary Grace Thomas
Experienced North Carolina-based Customer Support Representative with a demonstrated history of working in the communications industry. Skilled in Content Creation, Copywriting, Problem Solving, and Customer Service. Strong media and communication professional with degrees in Mass Communication and New Media from the University of North Carolina Asheville.
Current workplace
Mary Grace Thomas's current company
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Clever Inc.
8 roles
Mary Grace Thomas work experience
A career timeline built from the work history available for this profile.
Customer Solutions Representative
Sep 2021 - Jan 2023
Customer Support Representative
-Troubleshoots and solves technical problems on an Enterprise team that supports large school districts and applications -Offers support for Clever users during high-stress and high-volume Back-to-School season through phone and Salesforce Lightning ticketing platform while collaborating with an engaged support team
Apr 2021 - Oct 2021
Customer Support Representative
-Troubleshoots and solves technical problems with school districts and applications on the Clever platform -Offers support for Clever users during high-stress and high-volume Back-to-School season through phone and Zendesk ticketing platform-Absorbed complex product knowledge to troubleshoot issues and inform Clever users to drive self-service and.
Jul 2020 - Oct 2020
Customer Logistics Co
-Addresses customer needs over the phone, through email, social media, and Zendesk platforms-Coordinates with restaurant and delivery partners to provide efficient service while processing customer orders-Builds meaningful relationships with customers, restaurant owners/employees, and delivery drivers while dealing with impromptu problem solving with orders
Apr 2019 - Jul 2020
Sales Associate
Banana Republic Factory Store
Jul 2013 - Jan 2018
Intern
Aug 2017 - Dec 2017
Summer Intern
Jun 2017 - Jul 2017
Team & coworkers
Colleagues at Clever Inc.
Other employees you can reach at clever.com. View company contacts for 191 employees →
DW
Danielle Windley, M.Ed.
Colleague at Clever Inc.
Alpharetta, Georgia, United States, United States
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JC
Jeff Carlson
Colleague at Clever Inc.
Boise Metropolitan Area, United States
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KO
Karina Osorio
Colleague at Clever Inc.
Orlando, Florida, United States, United States
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NH
Nicole H.
Colleague at Clever Inc.
Greater Boston, United States, United States
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AC
Alyssa C.
Colleague at Clever Inc.
San Francisco, California, United States, United States
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RM
Rachel Mitrano
Colleague at Clever Inc.
Austin, Texas, United States, United States
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JB
Joelle Barrios, Shrm-Scp, Sphr
Colleague at Clever Inc.
Los Angeles Metropolitan Area, United States, United States
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CK
Claire Kozlowski
Colleague at Clever Inc.
Columbus, Ohio, United States, United States
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SW
Stephen Walsh
Colleague at Clever Inc.
Denver Metropolitan Area, United States
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FS
Fred Sun
Colleague at Clever Inc.
San Francisco Bay Area, United States, United States
View →
Danielle Windley, M.Ed.
Colleague at Clever Inc.
Alpharetta, Georgia, United States, United States
View →
JC
Jeff Carlson
Colleague at Clever Inc.
Boise Metropolitan Area, United States
View →
KO
Karina Osorio
Colleague at Clever Inc.
Orlando, Florida, United States, United States
View →
NH
Nicole H.
Colleague at Clever Inc.
Greater Boston, United States, United States
View →
AC
Alyssa C.
Colleague at Clever Inc.
San Francisco, California, United States, United States
View →
RM
Rachel Mitrano
Colleague at Clever Inc.
Austin, Texas, United States, United States
View →
JB
Joelle Barrios, Shrm-Scp, Sphr
Colleague at Clever Inc.
Los Angeles Metropolitan Area, United States, United States
View →
CK
Claire Kozlowski
Colleague at Clever Inc.
Columbus, Ohio, United States, United States
View →
SW
Stephen Walsh
Colleague at Clever Inc.
Denver Metropolitan Area, United States
View →
FS
Fred Sun
Colleague at Clever Inc.
San Francisco Bay Area, United States, United States
View →
2 education records
Mary Grace Thomas education
Mass Communications, Communication, Journalism, And Related Programs
Scottish Culture And Society, Radio, And Digital Platforms
FAQ
Frequently asked questions about Mary Grace Thomas
Quick answers generated from the profile data available on this page.
What company does Mary Grace Thomas work for?
Mary Grace Thomas works for Clever Inc..
What is Mary Grace Thomas's role at Clever Inc.?
Mary Grace Thomas is listed as Technical Support Specialist at Clever Inc. at Clever Inc..
Where is Mary Grace Thomas based?
Mary Grace Thomas is based in Greensboro--Winston-Salem--High Point Area, United States, United States while working with Clever Inc..
What companies has Mary Grace Thomas worked for?
Mary Grace Thomas has worked for Clever Inc., Takeout Central, Banana Republic Factory Store, Dogwood Alliance, and Ethos Creative.
Who are Mary Grace Thomas's colleagues at Clever Inc.?
Mary Grace Thomas's colleagues at Clever Inc. include Danielle Windley, M.Ed., Jeff Carlson, Karina Osorio, Nicole H., and Alyssa C..
How can I contact Mary Grace Thomas?
You can use AeroLeads to view verified contact signals for Mary Grace Thomas at Clever Inc., including work email, phone, and LinkedIn data when available.
What schools did Mary Grace Thomas attend?
Mary Grace Thomas holds Mass Communications, Communication, Journalism, And Related Programs from University Of North Carolina At Asheville.
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