Mary Hendricksen Email & Phone Number

High-performing, competent and reliable financial services and compliance industry professional with a wide range of skills in regulatory/compliance and customer service with a proven record of success and achievement. Possess excellent interpersonal and communication skills, with the ability to relate well at all levels. Very detail oriented with strong.

Responsible for managing up to a 12 person customer service team including oversight of regulatory compliance for individual/group life and private placement insurance.Effective team management utilizing individual and key team strengths to build a collaborative team environment.Successfully coordinated the delivery of a comprehensive compliance program in.

Responsible for managing up to a 4 person state filing team for corporate and bank owned individual/group life insurance including private placement products.Developed and implemented state mandate charts used by all disciplines within the group division for easy access and interpretation of mandated benefits which dramatically improved quality of service.

Responsible for regulatory compliance for Group/Individual/Small Group Life, Health and Disability products.Liaison with underwriting, product development, sales and marketing in the development of new products.Chaired Group Legislative Committee resulting in effective communication of new mandates to senior management, business areas, sales and.