Mary Lou Veroline, Pmp Email & Phone Number

Flagler Beach, Fl, Us

• Analyze solicitation requirements and prepare compliant responses to complex RFPs for both new business and renewal opportunities across multiple product verticals• Identify pursuit win themes, lead kick-off meetings, schedule and monitor response milestones, perform Salesforce opportunity updates, customize boilerplate content, and review final submittals for quality assurance• Collaborate with subject matter experts (SMEs) to create descriptive content for new products and services where standard library material does not exist as yet

United States

• Ghost writing and copy editing an e-book and worksheets for a private health coach to accompany her online coaching program • Drafted online FAQ documentation and produced persona-based tutorials for Zedtek, Inc., developer of the file management program, ZTree. Also revamped their online presence with fresh branding and upgraded analytics

United States

• Within the first sixty days, identified and resolved inefficiencies in sales processes, including a reorganization of the departmental SharePoint, development of form templates, and preparation of training materials for new staff• Debriefed tradeshow participation to analyze the return on investment (ROI), maintained prospect databases used for email marketing campaigns and assisted with Salesforce pipeline reporting• Collaborated with C-Suite leaders on efforts to combine sales departments post-acquisition by Pager, leading to the introduction of a cross-functional Deal Desk• Compliant response to complex RFx queries and finalist presentations. Identified pursuit win themes, prepared compliance matrices, led kick-off meetings and color team reviews, scheduled and monitored response milestones, customized boilerplate content, and reviewed final submittals for quality assurance• Key metrics included 44% of new business pursuits advancing to Oral Presentation and/or BAFO, and 100% success as the incumbent RFx solution• Prepared scripting, collaterals, and leave-behinds for custom product demonstrations• Collaborated on marketing projects from ideation through fulfillment, including tradeshow materials, sell sheets, one-pagers, case studies, and product slide decks • Provided oversight for the Onlife Health and Pager RFx content databases and led activities related to content creation, update, and disposition • Administered the departmental SharePoint site and regularly used Salesforce, Jira, Confluence, Qvidian, Basecamp, and Smartsheet

Pompano Beach, Florida, United States

• Led a workgroup responsible for monthly public safety campaigns across numerous internal and external platforms and multiple organizational departments for Florida’s Turnpike Enterprise• Produced videos and printed collaterals for outreach events and administered the SharePoint site for portfolio assets• Conducted interviews with internal subject matter experts (SMEs) and authored industry newsletter articles related to intelligent transportation systems and traffic engineering• Prepared a variety of high-visibility annual retrospectives to communicate program impact and outcomes• Wireframed and implemented a virtual Emergency Operations Center in MS Teams in response to pandemic-necessitated remote operations (still in use today as a complement to in-person activities)

Pompano Beach, Florida, United States

• Managed regulatory reporting, inspection documentation, and inventory databases for all bridges and sign structures on the Florida’s Turnpike roadway system• Coordinated team efforts to transition 50+ years of hard copy inspection and work order reports to a digital records library for more than 2,500 structures requiring intense scrutiny and attention to detail

Pompano Beach, Florida, United States

• Prepared and maintained technical documentation, including the Continuity of Operations Plan, Field Operations Guide, Emergency Response Guide, and Monthly Progress Reports• Managed the client’s Emergency Operations Center during activations related to both natural and un-natural disaster events• Coordinated the implementation of two classified technical solutions for the Turnpike’s Emergency Management program• Liaised with Jacobs’ home office for project support, new hire onboarding, benefits coordination, timesheet management, employee relations, and event planning• Participated as SME during the firm's successful professional services re-bid, writing and editing proposal content and rehearsing teams for the oral presentation

Sunrise, Florida, United States

• Created and maintained the organization’s Employee Handbook, Job Description Manual, and various process and procedure documents• Performed workers’ compensation reporting, immigration processing, benefits administration, employment counseling, performance appraisals, new hire onboarding, orientation, and internal event planning• Provided guidance and interpretation of HR policy• Promoted from Coordinator to Manager, and ultimately, Director

Sunrise, Florida, United States

• Self-taught HTML to serve as the Webmaster for the official team website and created original content, achieving the NHL’s fourth highest traffic numbers with zero creative budget • Contributed to proofreading and editing efforts for the official team media guide and wrote articles for game programs• Responded to player fan mail, coordinated player appearances, and managed black-tie event planning

Executive Assistant, Arena DevelopmentAdministrative Assistant, Merchandise