Mary Luse Email & Phone Number

Farmingdale, New York, United States

Port Chester, Ny

● Provide excellent customer service and communication with new members, including scheduling a complimentary training session and selling training packages● Organize and schedule training sessions utilizing scheduling software● Continuously build client relationships by ensuring client confidentiality and professionalism● KEY ACHIEVEMENTS: Generated highest training sales for over three consecutive years

Port Chester And White Plains, Ny

● Responsible for managing all personal training staff and the results of the team● Establish weekly and monthly sales goals for each trainer in order to achieve the club goals and assess underperforming personal trainers and provide coaching strategies to increase the client satisfaction and sales● Identify, interview, hire, and train new staff members to grow the club membership ● Organize promotions and membership events by leading outreach programs and marketing campaigns● KEY ACHIEVEMENTS: Produced highest income quarter under my management

Norwalk, Ct

● Perform management duties to assist the General Manager through communication of club requirements, problem solving and allocation of work to maximize productivity● Assess the staffing needs for all functions of the facility, and hire, coach and train employees to meet the requirements of the positions ● Organize and manage all employee work schedules● Support the establishment of the yearly, monthly and weekly sales goals for the club as well as achieve personal sales goal● Lead outreach and marketing programs to promote corporate memberships with businesses and communities

● Responsible for greeting all members and checking them courteously and professionally● Answer all client inquiries and provide information or connect them with a manager, if needed● Exceed monthly membership goals through the management of new member sales and customer service

Bachelor'S Degree, Exercise Science

Education record