Over two years at the Foundation have been the most productive in my career. I led the communications team and, for a time, headed the fundraising department, gaining valuable experience in strategic management and implementation of large-scale projects.As the Head of PR&Comms, I played a key role in creating the Foundation’s brandbook and TOV, developing targeted communication strategies for various audiences. The social media accounts started at 2,000 followers and gained up to 40,000. Media coverage included Associated Press, France24, Voice of America, BBC, Euronews, etc, 100+ publications and over 1000+ mentions.I coordinated communication with international donors, such as UNICEF, Save the Children, and CARE Poland, gathered statistics, and prepared reports for donors. One of my significant achievements was introducing and preparing annual narrative reports. The most recent annual report for 2023 received high praise from donors and partners.As the Head of the Fundraising department (2022), I was responsible for developing fundraising strategies, writing grant proposals, and managing grant projects—from finding specialists to implementation and reporting. My analytical skills contributed to increasing the team’s efficiency and improving fundraising outcomes.In 2023 the Foundation became the biggest educational project for refugees in Poland, helping 100,000+ beneficiaries. I managed projects, coordinating up to 8 initiatives at a time in 12 cities. I ensured synchronization between departments, task alignment among employees, and communication with stakeholders. Role also involved contract preparation, website administration and studying educational legislation.Among the accomplishments I am proud of are the successful submission of a grant application for the Best School Prize, which placed our schools in the TOP-3 worldwide, and my full coordination of a mental health project in partnership with Harvard University’s Mental Health Lab.

Led a dynamic team to build and execute a comprehensive communications strategy from the ground up, aimed at significantly enhancing brand visibility and reputation.Starting from scratch, I developed a tailored communications plan. By focusing on strategic messaging, I ensured that the brand’s voice resonated with its target audience, driving engagement and awareness.Leveraged media relations expertise to secure high-impact coverage in major industry publications such as Forbes, NV, Minfin, Hmarochos, Aggeek, etc.I built and maintained strong relationships with journalists and media outlets, particularly in the unfamiliar territory of the machinery, agriculture, and leasing sectors. This resulted in consistent and positive media coverage that bolstered the company’s public image and reinforced its industry leadership.Played an active role in shaping the personal brands of the company’s owners, elevating their public profiles and aligning them with the overall brand image.By developing and managing their public personas, I ensured that the owners’ personal brands not only complemented the company’s brand but also enhanced its credibility and market position.Facilitated cross-departmental collaboration, establishing a cohesive approach to communications and ensuring consistency across all organizational functions.I worked closely with various departments to streamline internal and external communications, fostering greater alignment and synergy throughout the company. This holistic approach strengthened the brand’s messaging and operational effectiveness.

Supported and collaborated with all Ukrainian real estate agencies within the Flatfy Search project.I acted as a key point of contact for agencies, ensuring they were fully integrated into the platform, providing them with the guidance to optimize their listings.Led negotiations and facilitated contract agreements with new clients.I managed the entire sales process from initial outreach to closing deals, building strong client relationships, and ensuring mutual understanding. This included drafting, reviewing, and finalizing contracts, while strategically negotiating terms to benefit both parties.Successfully implemented a price increase campaign and resolved resulting conflicts.I oversaw the execution of a strategic price adjustment initiative, ensuring smooth communication with clients about the changes. I proactively addressed concerns and managed conflict resolution, maintaining client satisfaction and loyalty during the transition.Planned and managed project budgets.Maintained ongoing communication and support for existing clients.I ensured consistent, high-quality communication with clients, responding to inquiries, addressing any issues, and providing updates on new features and services to foster long-term partnerships and maximize client retention.

Providing operative and strategic support to clients. Planning, coordinating and managing resources. Developing new business from existing clients.Regular customer presentations, conducting trainings and online conferences.Successful executive with experience building relationships with major FMCG clients.Providing quality service, effective communication with clients to ensure satisfaction and trust by creating a friendly environment.

Providing customer support via email and phone. Communication and co-work with new and existing clients. Consulting programmers about technical requirements, procedures, guidelines. Full programmer`s support during the implementation Spot2D system. Ensuring the complete cycle of the project. Working on improving and optimizing the system, finding and fixing bugs.

Monitoring and analysis data. Managing projects, solving problems, responding to support issues by email and phone, helping clients in reports construction, using software and explaining the data.Work with staff, training interns and preparing educational materials for them. Creating a favorable climate in the team.Сoordination work between different departments of the company.Finding ways for efficiency improvement the system, innovation, cooperation with programmers, testing and maintenance processes.

Monitoring and data administration. Learning software, improving knowledge of the system Spot2D. Customers requests execution, accompaniment and project management.

Interviewed people from different social classes. Participated in sociological research, opinion polls, exit polls for parliamentary elections in 2012 and 2014. Implemented the street and telephone surveys.