Mary Marks Email & Phone Number

Quincy, Ma

Teladoc Health, the world leader in whole-person virtual care, empowers all people everywhere to live their healthiest lives by transforming the healthcare experience.Developed and implemented automated test suites for the Salesforce Service Cloud Expert Medical Services (EMS) product lines, including integrations with Finance, Sales, and other core Teladoc applications. • Utilized Ranorex to automate End-To-End testing of the Salesforce Service Cloud Expert Medical Services (EMS) product, covering approximately 70% of the regression tests, significantly improving testing efficiency and reliability. • Guided a team to validate segregation of Canadian data from the US-based Salesforce Service Cloud, meeting in-country data requirements. Collaborated closely with Product and Development teams to analyze access requirements and address security needs, completing the project one month ahead of schedule and preserving a critical client contract.• Primary tester for integrating Salesforce Sales and Finance systems with other Teladoc core systems, ensuring seamless operation and functionality across interconnected platforms.• Spearheaded testing efforts for integration of the core Teladoc and EMS payment processes with Stripe, ensuring seamless continuation of provider payments in US and Canada.• Served as the Subject Matter Expert for testing EMS product functionalities in Member Web and Mobile One-App integration projects, leveraging in-depth knowledge to ensure the quality and reliability of the systems.• Delivered comprehensive training and mentorship to junior testers onshore and offshore, imparting essential skills in quality best practices, issue troubleshooting, and effective reporting techniques, fostering a culture of continuous learning and improvement within the team.

Irobot, Bedford Ma

LeapFrog systems is an elite technical consulting firm specializing in full-lifecycle business application development within the Finance, Insurance, and Healthcare Industries.Test planning and scenario execution for iRobot’s new E-Commerce storefront.• Partnered with Program Manager and Business teams to develop robust functional and integration testing plans.• Worked with design teams to enhance user interface and experience during the testing phase.• Provided support to Business users during the UAT test cycle, ensuring test cases accurately reflected business process flows and facilitating smooth execution.

Plymouth, Ma

PartyLite is a company that offers premium candles, flameless fragrance, and home décor products with natural, ethically-sourced ingredients.Create and execute comprehensive test plans, both manual and automated, for multiple web storefronts.• Enhanced the existing QTP script suite to cover eight distinct products across sixteen markets, resulting in a 50% increase in stabilized test execution, significantly improving coverage and reliability.• Participated in design reviews for France webstore rewrite project. Directed creation and planning of functional test cases, including selection of automated tests used to validate improvements to user interface and experience.• Led testing efforts for the Gift Certificates Project. Successfully planned and executed tests for new rules, strategically selecting automation test scripts to accelerate testing processes and ensure timely release.• Played a pivotal role in the Vertex project by leveraging automated scripts to swiftly validate tax calculations in North American markets following a vendor software update, ensuring timely global code deployment.

Fm Global, Johnston Ri

LeapFrog systems is an elite technical consulting firm specializing in full-lifecycle business application development within the Finance, Insurance, and Healthcare Industries.• Leveraged SQL queries to meticulously monitor and validate XML data files generated via API calls, ensuring seamless integration with business systems at FM Global and facilitating attainment of gold release status.

Quincy, Ma

Thomson CompuMark, a part of Thomson Reuters, delivers comprehensive solutions for global trademark research and brand protection, powered by the most extensive trademark resources in the world.Primary creator of the UFT automation test suite and backup administrator for the JIRA issue tracking system. • Created an automated test driver script to seamlessly integrate multiple systems, streamlining execution of the End-To-End regression testing cycle to less than two days.• Developed QTP scripts to rapidly process 144 new trademark search data sources, reducing delivery time to six months from previous manual validation methods. Repurposed these scripts to expedite validation for 230 additional data sources in under three months, demonstrating substantial efficiency gains.• Contributed to a divisional initiative aimed at harmonizing best practices across multiple global QA departments, including Quality Center usage and testing processes for Agile projects.

Plymouth Ma

An online retail business with 200 employees specializing in premium candles, flameless fragrance, and home décor products with natural, ethically sourced ingredients.Create and execute comprehensive automation test suite for multiple web storefronts.• Developed comprehensive automation test suites for multiple global web storefronts. • Partnered with design teams to improve user interfaces and experience. • Executed detailed test plans for online platforms, ensuring robustness and reliability.

Boston, Ma

A national non-profit organization to help students make informed choices to achieve their education and career goals. Managed software quality throughout the development lifecycle using both Waterfall and Agile methodologies. Maintained automated test suites and libraries, creating new scripts as needed for project teams• Helped to establish a performance test team that utilized HP LoadRunner scripts to proactively identify and resolve performance issues in Web Applications, ensuring optimal performance and user experience. • Spearheaded establishment of centralized defect tracking for all project teams using Quality Center. As Administrator customized workflows, trained personnel, and generated report metrics for managers.• Increased IT team collaboration through the creation and administration of WSS SharePoint team sites and supported team representatives in site enhancement and maintenance.