Mary Meacham Email and Phone Number

Lean/Efficiency/CPS:• Develop and revitalize an efficiency and lean culture using the methodologies of Caterpillar Production Services (CPS)• Create brand new materials and processes for the deployment of CPS• Train employees how to use lean thinking and 5S in their current job• Empower employees to identify inefficiencies and issues of current processes• Generate 90 ideas around efficiency and process improvement in 4 months• Educate managers to determine the root cause of a problem and to collaboratively develop solutions with employees• Coach managers on how to identify opportunities, create a plan of action, execute a rapid improvement workshop, and develop a culture for sustainability• Encourage a “creative over capital” approach to problem solving• Act as an expert resource for value stream problems• Facilitate large projects that escalate to a corporate level• Document the impact of improvements made to value streams and communicate this to managementInnovation:• Host first ever innovation sessions held at the company• Develop materials to create an alternative/ approach to process improvement that is less tactical and centered around idea generation• Coach participants to think “outside the box”• Generate a recommended plan of action based on the results Project Management:• Facilitate and assist in projects centered around current corporate initiatives• Perform data analysis of machine quality with warranty to assist in vendor negotiations• Provide a process improvement and efficiency perspective in the creation of the new Component Rebuild Center• Work with IT to develop technology capabilities to create visibility to new implementations of CPS

• Created reports and provided data analysis to measure current performance against goals • Analyzed and improved business processes that supported critical business strategies• Coordinated activities of designated projects to ensure that goals or objectives of the project are accomplished within a prescribed time frame and funding parameters.• Established progress plans and staffing for each phase of project and arranged for recruitment or delegation of project personnel• Worked with the warranty department to create a plan of action to increase warranty recovery dollars by 2% • Developed call volume analysis to assist in the justification of increased staffing for customer support• Eliminated time spent by managers creating reports by creating automatically updated templates

- Developed new promotional strategies to stimulate student interest in Wellness Center activities- Interacted with students through all forms of social media with daily health tips and reminders of upcoming events- Facilitated a variety of events promoting healthy and active lifestyle- Designed multiple forms of promotional products to capture students’ attention, generate awareness, and boost student attendance at events using Adobe Photoshop*Attendance at these events increased by over double with the use of new social media outlets with a 300% increase in likes/follows on Facebook and Twitter

- Prepare new equipment for technology support requests by repackaging and adding software and upgrades- Continually monitor the Lotus Notes Data Base- Create a variety of presentations and documents to assist new employees in their role- Create marketing/promotional materials for services that Ziegler offers- Use cross-functional teams to develop materials and complete projects for different departments