Mary Miller Email & Phone Number

Winston-Salem, Nc, Us

Winston-Salem, North Carolina, United States

Owner/Creator/Operator of MRM Custom Embroidery & Designs - offering personalization of nearly any fabric item, such as tote bags, blankets, clothing, towels, baby items and much more! Also custom pin-back buttons, custom decals, monograms and more! Officially licensed vendor for Zeta Tau Alpha fraternity.

New Port Richey, Florida

*Responsible for the overall development and implementation of the Merco Hot Holding brand model lineup. *Work directly with customers and the commercial team to capture project requirements (functionality, regulatory, qualification, approvals, timing, etc.).*Maintain a current competitive landscape overview with gap analysis and feature/benefit comparisons.*Plan, organize and direct new product development projects from the ideation stage through implementation / execution stage. Align capital requirements and potential revenue generation.*Develop pricing for overall model line and new models as released.*Teach and educate rep groups, dealers, customers and commercial team about the new features and benefits delivered by the new products, supporting at trade shows and other events.*Manage demo/test unit inventory for customer approvals.*Create, price and manage accessories for core equipment.*Craft and submit award nominations for new feature development recognition in the industry (Kitchen Innovations Award 2017, 2019).*YouTube video creation for feature training and cleaning instruction.*Maintain information on multiple websites: KCL, AutoQuotes, CareCode, Bynder.*Create content and post on brand LinkedIn page.*Create spec sheets for all new models as part of the release process.

United States

Temporary separation

Sellersburg, In

• Closed sales with multiple new account quick serve restaurants and convenience stores of $1.5M.• Created a unique menu and demonstration agenda for industry trade shows, which led to new business leads. • Pursued 30-35 new sales leads for commercial smoothie equipment resulting in potential business growth of >$20M.• Regularly called upon 19 existing customers, contacted potential new business leads and presented equipment demonstrations and training on a bi-weekly basis. • Collaborated with culinary staff to create and provide updates for Limited-Time-Offer drinks and other menu changes using custom and proprietary software.• Performed troubleshooting of equipment and software in the field for two on-trial customers, which resulted in customer-satisfaction and future sales secured of $2M and $4.5M, respectively.• Performed research on potential food product provider partners and worked with ultimate partner to develop marketing plan, product development and recipe portfolio, which provided an industry exclusive partnership of equipment and product in a turn-key package.

Indiana

National Officer for Zeta Tau Alpha: District XIV-A President working with all the alumnae chapters in Indiana. Helped to reactivate Michiana Alumnae Chapter in 2011. Managed 8 alumnae chapters: Columbus, Evansville, Fort Wayne, Franklin, Indianapolis, Kokomo, Lafayette and Michiana.

Evansville, Indiana Area

• Coordinated engineering and pre-production builds of a new refrigeration platform, including global product. Managed the procurement of over 1,500 individual new parts, engineering builds of 350 products for testing and marketing needs and pre-production trials.• Collaborated with core project team in Amana, IA and Benton Harbor, MI to manage all aspects of implementation, including cost, quality, craftsmanship and timing.

Evansville, Indiana Area

• Managed the global refrigeration architecture – platforms, modular sets and modules for consistency and governance, which set the stage for improved efficiency in parts management, cost savings and simplified design options. • Assisted with training engineers in the methodology of product architecture, including unique software usage and implementation.

Evansville, Indiana Area

• Assisted in the planning and facilitation of Design for Value workshops, product teardowns, comparisons, analysis and tracking to produce new ideas for Refrigeration and Cooking cost pipeline of projects, which led to cost savings and improved efficiencies.• Created new communication link between Platform Integrity and Product Development to align cost reduction activities by platform• Continued facilitation of module set work cycles to ensure the movement of cost reduction projects within the Refrigeration pipeline• Shared best practices within Refrigeration with Cooking, Laundry and Dish categories to better align resources and work streams• Utilized my prior experience and knowledge of the refrigeration business (Marketing, Engineering, Manufacturing) to help facilitate the speed of analysis on new project ideas. • Coordinated the cost-improvement activities for a staff of nearly 20 cross-functional, global team members. Assisted in the planning and facilitation of product teardowns, comparisons, analysis and tracking to produce new cost-reduction ideas for refrigeration. • Created new communication link between Marketing and Engineering for discussion and disposition of new cost-improvement ideas.• Improved speed to market by standardizing key processes for new idea creation and tracking.• Developed new internal QuickPlace (internet-based storage of documents) for my team to share information, which improved consistency and efficiencies.• Developed and implemented module set work cycle process for review and disposition of seedbed and scoping ideas within the Refrigeration platform cost pipeline.

Evansville, Indiana, United States

• Managed overall refrigeration capital budget of up to $150M, which supported the overall marketing strategy. • Indirectly supervised a staff of eight employees (Finance, Accounting and Budget Coordinators). • Led cross-functional teams of 20+ employees to develop immediate and long-range capital plans, which required extensive negotiations between locations (IN, TN, AR, IA, MI, Mexico) and functions (Marketing, Engineering, Manufacturing). Performed capital management transactions in SAP.• Developed manual tracking system for Capital Appropriation Requests; later co-developed an electronic system for the same, and trained over 200 engineers on the use of the new system.• Developed internal QuickPlace for the entire refrigeration group; Implemented the usage of Sametime (internet screen sharing software) for more effective teleconference participation across the refrigeration organization.• Utilized my prior Marketing experience to target specific competitors and models. Facilitated cross-functional teams (Marketing, Engineering, Procurement, Manufacturing) to analyze competitor product to gain knowledge and new ideas.• Completed detailed costing analysis on two major competitor platforms; prepared and presented results to upper management.

Benton Harbor, Michigan, United States

• Contributed to the development of and ultimately delivered against the overall refrigeration marketing strategy, with focus on Top-freezer, Bottom-freezer and Compact refrigeration products.• Developed concepts and market research plans for four new refrigeration products. One idea was ultimately chosen and produced with success, and is still in production today.• Developed a working relationship with Tupperware products, in an effort to co-develop and market new product ideas.• Attended multiple Trade Shows as a Whirlpool Marketing representative to promote and speak with customers about our product lines.• Worked with Innovation Team to develop new business venture with a budding internet grocery company in Boston. Developed concept, served as the engineering liaison for product mock-ups and production.• Participated in negotiations with OEM customers (LG, Haier, Amana, Costco) to build product for us and also to provide our product to competitors for sale under their own brands.

Evansville, Indiana, United States

Senior EngrDirectly supervised staff of 7 employees•Co-developed new electronic system for creating, tracking & storing Product Releases.•Developed Checklist & tracking method to improve efficiencies in the release of new models.•Successfully delivered 4 new model lines & related accessories on time while managing through personnel reduction due to retirements of 3 key individuals.•Key contributor to the Evansville Div. complexity reduction team; developed master spreadsheet of all features, applicable models & volumes for use by the team in determining areas to target for SKU reduction.Project Engr•Completed the installation of 27-station cabinet foaming system; managed the overall capital & tooling budget of $30 million associated with project. •Traveled to vendor site in Italy to develop, test & debug new tooling for this system.Process Engineer•Responsible for existing cabinet foaming systems & the day-to-day quality & maintenance management of the equipment.