Mary Stenberg Email & Phone Number

Winona, Mn, Us

Remote

Content Publishing: Skilled in managing and publishing content across multiple CMS platforms, ensuring timely updates and optimal content presentation. Familiar with SEO best practices to enhance content visibility and engagement.UX Quality Assurance: Dedicated to enhancing user experience through rigorous testing and feedback. Experienced in identifying and resolving UX issues to ensure intuitive and seamless interactions for end-users.

Westerville, Ohio, United States

Performed routine inspections and quality tests of e-learning courses using attention to detail and time management skills, increasing content effectiveness by 30% Copy-edited storyboards for Instructional Designers using multi-tasking skills and software tools, resulting in an increase storyboards edited weekly Copy-edited social media posts using Chicago Style formatting, and spelling and grammar knowledge, resulting in an increase of viewers and interactions with company postsCollaborated with clients and SMEs to make finished project align with training and configuration standards, increasing positive feedback on products

Salt Lake City Metropolitan Area

Offered specific training programs using ADDIE to help workers maintain or improve job skills, resulting in an increase in worker retentionUpgraded training materials and program using curriculum design, resulting in a 40% increase in sales by new employeesRedesigned Standard Operating Procedures using Figma and organizational skills for retail stores, increasing stores’ safety and security by 50%

Salt Lake City, Utah, United States

Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.Checked to ensure that appropriate changes were made to resolve customers' problems.

Alta, Ut

Directed patrons to designated parking spaces.Explained parking rates and retrieval procedures to guests upon arrival.Lifted, positioned and removed barricades to open or close parking lot areas.Used hand signals or flashlights to direct motorists to parking areas or parking spaces.

Provo, Utah, United States

Developed and implemented creative lesson plans and units for English courses at the middle school and high school levels, using varied content and resources that reflected the students’ diverse backgrounds, interests, and learning styles.Collaborated with colleagues to develop innovative methods that met students’ varying learning abilities and styles.Implemented a check-in and check-out system to account for students’ whereabouts, which resulted in an increase of students staying in the classroom during class time.

Sandy, Ut

Evaluated student work, collecting and analyzing student data in order to inform and drive instruction. Established a positive classroom environment by building strong relationships with students and by keeping them challenged and engaged in the learning process.Integrated technology into the classroom by using Google Classroom and Google Slides to engage students and drive group discussions. Served as a technology guru, course counselor, and mentor during 2020 online curriculum implementation.Achieved the highest SAGE scores in the class by focusing significant attention on testing material standards.

Bloomington, Mn

Integrated various activities, such as reading, literature, creative writing, journal writing, and movies to make learning exciting for students and connect concepts to their own lives. Initiated, facilitated, and moderated class discussions to allow students to freely exchange ideas and participate openly in a reflective, respectful, and open dialogue.Monitored students’ progress through a variety of summative and formative assessments, assignments, homework, and by observing students’ work during class activities.

Edina, Mn

Advised customers about products Mentored co-workersResolved customer conflicts

Winona, Mn

Volunteered to give daily tours to prospective students in order to promote my enthusiasm for my school while working to improve my classroom delivery and public speaking skills.Diagnosed a tour route issueCoached potential studentsSupervised new employees

Minnetonka, Mn

Screen up to 50 daily incoming calls, direct inquiries, and greet guestsMotivated co-workersAttained head lifeguard position