Mary Testani Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

As the Global Senior Director of Global Information Technology (GIT) at Syntax Inc., I lead a dynamic and diverse team dedicated to driving technological innovation and excellence across our global operations. With a focus on strategic IT initiatives, infrastructure management, and digital transformation, our goal is to empower our organization with cutting-edge technology solutions that enhance efficiency, security, and business continuity.

Toronto, Ontario, Canada

The Global Director, Business TransformationResponsible for designing and driving business improvement strategies, services and programs that continuously improve departmental or divisional performance.

Markham, Ontario

-AWS-Azure

Markham, Ontario

Responsible for the consolidation and migration of ServiceNow across three of Syntax's ITSM Systems to ONE unified Syntax ITSM System.

Markham, Ontario

Responsible for the migration of ServiceNow to a Syntax newly acquired organization

Markham, Ontario

Markham, Ontario

-Led and mentored a team of highly motivated IT professionals including Business Analysts, CNC and Customer Success Managers-Oversaw JDE Managed Services providing front-line support of incoming helpdesk requests, ensuring quick turnaround of the delivery and best-in class levels of service to over 50 customers-Developed a new business offering of JDE Managed Services - resourcing team, developing processes and providing database and customer support across various time zones and… Show more -Led and mentored a team of highly motivated IT professionals including Business Analysts, CNC and Customer Success Managers-Oversaw JDE Managed Services providing front-line support of incoming helpdesk requests, ensuring quick turnaround of the delivery and best-in class levels of service to over 50 customers-Developed a new business offering of JDE Managed Services - resourcing team, developing processes and providing database and customer support across various time zones and customers-Worked cross-functionally within IT and project teams across the business to diagnose issues and develop specifications for new solutions Show less

Concord, Ontario

Recognized as one of Canada’s “50 Best Managed Companies”, Deeley Harley‐Davidson Canada is the exclusive distributor of Harley‐Davidson motorcycles, genuine motor parts and accessories, and motor clothes apparel, which are provided through a national network of authorized Harley‐Davidson retailers.Project Manager for three successful upgrades:-JD Edwards EnterpriseOne 9.10 Upgrade (April 2015 Go-Live)-The migration of all motorcycle business functions from a legacy green… Show more Recognized as one of Canada’s “50 Best Managed Companies”, Deeley Harley‐Davidson Canada is the exclusive distributor of Harley‐Davidson motorcycles, genuine motor parts and accessories, and motor clothes apparel, which are provided through a national network of authorized Harley‐Davidson retailers.Project Manager for three successful upgrades:-JD Edwards EnterpriseOne 9.10 Upgrade (April 2015 Go-Live)-The migration of all motorcycle business functions from a legacy green screen to JDE Edwards -Enterprise One 8.12 (2012)-JD Edwards OneWorld Xe Upgrade to EnterpriseOne 8.12 (2007) -Lead and mentored a team of highly motived IT Technology professionals supporting development, database and business analysis functions-Successfully managed cross functional teams by creating focus on a collective goal-Worked cross functionally within IT and across the business to diagnose issues and develop specifications for new solutions-Successfully managed the implementation of solutions by creating focus on a collective goal using project management methodologies-Drove technology throughout the organization to deliver innovative value added business solutions-Oversaw incident and problem management of incoming support requests ensuring the delivery of on time solutions-Maintained the Application Roadmap to ensure that the technology in use was ready to meet the ongoing demands of the organization -Responsible for maintaining team budgets Show less

Concord, Ontario

-Accountable for all aspects of the JD Edwards EnterpriseOne application software with a primary focus on Distribution and Warehouse Management-Provided testing, documentation and training of changes and software update to the JD Edwards Application-Worked closely with users and Oracle call center to assist in resolving software issues-Provided front-line application support to users of incoming helpdesk support requests, ensuring quick turnaround of the delivery and best‐in‐class… Show more -Accountable for all aspects of the JD Edwards EnterpriseOne application software with a primary focus on Distribution and Warehouse Management-Provided testing, documentation and training of changes and software update to the JD Edwards Application-Worked closely with users and Oracle call center to assist in resolving software issues-Provided front-line application support to users of incoming helpdesk support requests, ensuring quick turnaround of the delivery and best‐in‐class levels of service-Responsible for the maintenance and enhancement requirements Show less