Mary Vu Email & Phone Number

Texas, United States

Oklahoma City, Oklahoma, US

Seattle, WA, US

• Working alongside the Data Flow Analytics team to provide cloud computing information, network architecture plans as well as, implementing valuable professional skills such as conflict resolution, relationship.
• Gained hands-on experience with cloud services such as VPC, EC2 Linux, and S3.
• Identified customer pain points and provided feedback to product managers for optimizing product offerings and addressing customer needs.
• Collaborated with cross-functional teams, including managers and developers, to provide technical expertise and customer insights for product roadmap development.
• Analyzed customer usage patterns and provided insights to product managers for optimizing product offerings, identifying upsell or cross-sell opportunities, and improving customer satisfaction.
• Contributed to product documentation and knowledge base articles, ensuring accurate and up-to-date information is available to customers.

Seattle, WA, US

• Monitored product performance, customer feedback, and support ticket trends to identify areas for improvement and escalate critical issues to product managers.
• Conducted competitive analysis to understand the market landscape and provide insights on potential product differentiation strategies, market opportunities, and areas for improvement.

Redwood City, CA, US

• Formatted black box test cases from epics, which decreases game tester’s time spent on each feature, in the title, Apex Legends.
• Conducted market research and analyzed player data to identify player preferences, gaming trends, and opportunities for new game features or improvements.
• Leveraged data analysis tools and techniques to extract and analyze gameplay data, player behavior, and game performance metrics to drive data-informed design decisions, through feature planning, data analysis, and.
• Identified and resolved gameplay issues, bugs, and player feedback related to game design and mechanics, working closely with development teams to implement fixes and improvements.
• Develop and build working relationships with senior members of the development, production and design teams by driving a higher quality player experience through tasks such as feature planning, analyzing internal.
• Provided input on game monetization strategies, including virtual economy and pricing models, based on data-driven analysis of player spending patterns and market trends.

New Orleans, LA, US

• Successfully raised over $24,000 for our Collective Philanthropy Project through our annual charity event, Date Auction, by coordinating logistics, marketing, and volunteer management.
• Led and mentored a group of Vietnamese-American college students from Louisiana, Mississippi, and Alabama, helping them develop leadership skills and professionalism that can be applied to their future careers.
• Oversaw the planning and execution of the charity event, including budgeting, vendor management, and team coordination, resulting in a successful fundraising campaign and increased awareness for the cause.
• Developed and delivered workshops on leadership, communication, and professionalism to help students enhance their abilities and prepare for their future careers.
• Conducted post-event evaluations and analysis to identify areas for improvement and implement changes for future events, resulting in increased efficiency and effectiveness in project management.
• Acted as a liaison between the organization and external stakeholders, such as sponsors, donors, and beneficiaries, to ensure smooth communication and coordination of project activities.

• Demonstrated proficiency in utilizing SQL and other data analysis tools to process and analyze medical data, ensuring accurate and reliable results.
• Collaborated with medical practitioners and interdisciplinary teams to collect, organize, and analyze patient data, including medical history, treatment plans, and outcomes.
• Played a key role in supporting medical professionals in making informed decisions by providing accurate and timely transcription and analysis of medical data.
• Utilized data analysis tools and techniques to process and analyze medical data, identifying patterns, trends, and insights to support clinical decision-making and patient care.
• Maintained knowledge of relevant regulations and protocols, such as ICD-10 codes and HIPAA, to ensure compliance and data privacy.

New Orleans, Louisiana, US

• Defined the interactions and behaviors and delivered the final version to developers for implementation.
• Implemented responsive design principles to ensure a seamless user experience across different devices and screen sizes.
• Conducted code reviews, identified and fixed bugs, and optimized website performance to enhance overall user satisfaction.

Rutherford, New Jersey, US