Act as liaison and counsel for employees and Management to assist with Human Resource related issues and to promote good working relationships, consistency and high morale. Provide day to day counsel and support to Management to ensure consistent application and interpretation of Daimler Trucks personnel policies, the collective bargaining agreement, and state labor requirements. Interpret and administer company EEO, AAP and FMLA programs. Conduct training, collect data and perform plant reporting as required. Participate in handling of employee EEO/AAP and FMLA concerns.Administer grievances through the Third Step.

New World Systems is a privately owned software company in Troy, Michigan that provides software solutions for public safety and public administration organizations. The Company designs, develops, markets, supports and implements the fully integrated Aegis® Public Safety Suite for Law Enforcement, Fire and EMS and the Logos® Public Administration Suite for local governments. New World has more than 600 customers, comprised of more than 1,800 public sector agencies across the United States, Bermuda and Guam.As a Subject Matter Expert (SME) in the field of Human Resources, I helped design software solutions for Human Resources Departments in the Public Sector. Projects: eTimesheets Enhancements - Improve the user experience and functionality of the web-based time and attendance system; including validation of accrual balances, and improved time and labor tracking.

Pro Bono Internship as a part of the Michigan Shifting Gears ProgramPartner with Account Managers to identify talent to fill business needs. Recommend process improvements to on-boarding, recruiting and selection process.

Shifting Gears is a career transition initiative that helps experienced professionals fine-tune their skills to fit the needs of small businesses and entrepreneurial start-ups.

Consultant to Senior Leadership on union relations and hourly employee performance issues for five locations with an hourly workforce of 1200 employees. Primary contact for all labor relations issues, including employee discipline, grievance handling, union compensation and outside contracting. * Developed, trained and implemented the first Team Leader Selection Process.* Streamlined Grievance Tracking Process which increased utilization of the process.* Developed cooperative relationship with union representatives which led to significant improvement in the grievance process. * Established supportive approach to union and management in appropriately dealing with employee performance issues.

Managed the performance management process for 130 salaried employees, including: compensation planning, calibration sessions, and facilitating performance improvement discussions with low performers. Responsible for counseling managers and supervisors regarding labor relations and disciplinary issues for an hourly workforce of 1100 employees.* Implemented employee performance management process.* Established and maintained positive relationships with both Management and Union Representatives; identified common interests that developed mutually beneficial solutions to issues. * Responded to EEOC and MDCR complaints; none of which were found valid.* Conducted Second Stage grievance agendas and developed fact statements for third stage grievances.* Trained plant management and line supervisors on the disciplinary process, overtime scheduling and the new local collective bargaining agreement.

Project manager for the establishment of an electronic data exchange of group healthcare plan eligibility and Medicare data between the Centers for Medicare & Medicaid Services ( CMS ) and Ford Motor Company.* Realized a cost recovery of over $10 million in benefit overpayments. * Supervised three IT support personnel who performed data analysis to ensure the proper coordination of health care benefit payments.* Developed, implemented and communicated policy changes regarding enrollment in Medicare and coordination of benefits with Medicare.

Responsible for providing advice and counsel on labor relations matters; including contract interpretation, grievance processing and employee discipline for four locations, and three unions. * Negotiated local contract agreements with three skilled trades bargaining units.* Implemented process improvements which ensured that the Company complied with the collective bargaining agreement, particularly in regard to outside contracting and guaranteed employment numbers.* Reduced backlog of grievances by 25%.

Managed the National College Recruiting Program for several Ford Credit Regions. Trained Ford Credit Recruiters.* Provided human resources support to several Corporate Staff Offices including, compensation planning, personnel development, position evaluations, job postings and preparation of human resource information systems reports.* Advised and counseled employees on human resources policies and programs, employee performance issues, and career development.