Mohammed Asad Email & Phone Number

As an Outbound Channel Coordinator, PK I was tasked with setting up the channel for Pakistan corridor from scratch. My key accomplishments there include:- Set up a standard procedure to track and resolve customer complaints to ensure customer satisfaction of the highest level. By tracking metrics like First Response Time, First Response Resolution Rate I was able to help increase satisfaction levels to the maximum. - I helped resolve a major and repetitive complaint regarding 'Ghost Transfers' through the tracking initiative. - Set up a sales dashboard for the Outbound Channel, PK. - The dashboard included tracking reach and sales along with some key metrics like PickUp Rate and Conversion Rate to further enhance performance.- Worked on marketing research projects to learn more about our competitors and consumer target market to help improve our social media marketing strategy. - Last but not least, helped improve the Net Promoter Score by reaching out to distressed customers and resolving their complaints.Key Skills: Strategic Sales Planning & Implementation | Driving New Business | Sales Growth | Cross-Functional Collaboration | Analytical Insights | Establishing Sales Metrics & KPIs | Customer Service | Market Research | Excel

Istanbul, Turkey

As a business development specialist I consistently overachieved on revenue growth targets by spearheading business development efforts and meeting daily KPIs.My key accomplishments there include:- In my first month, I broke the record for monthly sales achieved by 53%. - Increased the monthly sales target by more than 400%.- Reviewed historical data to improve our existing sales offerings resulting in paramount results.Key Skills: Strategic Sales Planning & Implementation | Driving New Business | Sales Growth | Cross-Functional Collaboration | Analytical Insights | Business and Sales Process Development

Istanbul, Istanbul, Turkey

As an Account Manager in expansion I developed and capitalised on new opportunities with existing customers, consistently meeting my individual targets.I played a pivotal role at establishing the business as out and out solution provider for the existing accounts through a complete command on our products and services.KEY SKILLS: Sales Channels Management | Sales Goal Achievement | Relationship Building | CRM | Rapport Building | Key Account Growth | Email Communication

As an Account Executive, I steered business development efforts, including carrying out cold calling and field sales activities, to secure medium to high-end accounts. Throughout my time, I consistently achieved monthly and quarterly revenue goals. To this end, I built strong relationships with businesses to generate referral prospects and clients. I also identified repeat business opportunities and areas of sales improvement. KEY SKILLS: Sales Channels Management | Sales Goal Achievement | Prospecting | Outside Sales | CRM | Outreach Efforts | Rapport Building | Key Account Growth | Email Communication

As a Business Development Executive at this US-based firm, I built a multichannel marketing strategy from scratch. This involved performing preliminary market research, identifying opportunities, email marketing automation, and capitalizing on untapped areas of growth.Some of my contributions here were: initiating SEO-optimized company blogs from scratch, increasing engagement across social media channels, email marketing, and drafting marketing collateral. All of this combined led to an increase in customer conversions.My key accomplishments there include:- Leveraged email marketing to achieve the highest conversion rate from pre-sales critique of clients.- Achieving a conversion rate of 37.5% from sales calls, next best in the company was 23%.- Helped increase the organic web traffic by 27% in the American region.- Won the company's "Business Case Competition 2020" for presenting actionable plans leading to organizational growth.Skills: Client Retention & Satisfaction | Pre-Sales | Post-Sales | Digital Marketing | Process Improvement | Digital Marketing | Lead Generation | Email Marketing | CRM | Email Communication

Pakistan

Here, I was onboarded to create blog articles and audio-visual content on trending topics. I used SEO guidelines to optimize articles. Moreover, I promoted content on social networks and monitored audience engagement. I also got a chance to interview notable personalities.

Islamabad, Pakistan

Islamabad, Pakistan

Master'S Degree, Marketing/Marketing Management, General

Bachelor'S Degree, Accounting And Finance