Experienced Director of Account Management backed by 20 years of working in the digital advertising & communication agency.Trust advisor to the client and possesses strong business management skills. Responsible for overseeing all client account, leading and mentoring the account management team, and driving organic and new business growth.Passionate for developing brands campaigns and launching products. Combines broad relationship between clients and agency. Skilled for working with determination and leading by example to inspire people to excel. Background in digital communication since 2003, with MBA from INSPER – SP Brazil.Skill:Ability to identify and prioritize business and communication opportunities with the clients.Partnership with cross functional agency team to structure the strategic communication initiatives - developing work plans and campaign for client and defining the overall business approach to success.Exceptional ability to manage projects and deliver the best result for the clients. Immense ability to establish and maintain effective working relationships with managers and employees, and to work harmoniously and effectively as part of a work team. Strong leadership, communication (both verbal and written), and customer service skills, with great ability to exchange information with others clearly and concisely.Profound knowledge of client service, relationship between clients and agency with deep understanding of digital advertising & communication. In-depth ability to work in a fast-paced, dynamic and highly competitive sales environment. Excellent formal presentation, organizational and time management skills. Specialties:Client Service, Project Manager, Digital specialist in Advertising & Communication, Digital Strategy, Negotiation, Business Development and Digital Marketing.