Masha Pankova

Masha Pankova Email and Phone Number

Senior HR Business Partner @ ReSource
Bratislava, SK
Masha Pankova's Location
Bratislava, Slovakia, Slovakia
About Masha Pankova

Senior HR Specialist with 12+ years of experience in international tech companies, from startups to enterprises, now focused on talent acquisition.

Masha Pankova's Current Company Details
ReSource

Resource

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Senior HR Business Partner
Bratislava, SK
Website:
re-source.tech
Employees:
13
Masha Pankova Work Experience Details
  • Resource
    Senior Hr Business Partner
    Resource
    Bratislava, Sk
  • Freelance
    Talent Acquisition & Hr Consultant
    Freelance Jun 2023 - Present
    • Provide full-cycle recruitment for international companies for Tech and Non-tech roles worldwide.• Advise management teams on HR topics: onboarding, employee relations, performance management.• Consult individuals CV improvement, interview preparations.
  • Food Rocket
    Senior Hr Business Partner, Europe
    Food Rocket Aug 2022 - Mar 2023
    United States
    Chicago-based food-tech startup that provides fast door-to-door grocery delivery in the US. The company ceased its operation in spring 2023.I was leading the HR function for the European-based team (software development, product management, design, marketing, and commerce teams).Achievements:•Reogranized recruiting process, introduced hiring plans.•Developed and launched onboarding and offboarding processes.•Overhauled organizational structure, changes visualized in a new org.chart.•Carried out Employee Satisfaction & Engagement Survey.•Prepared change plan based on the data gathered.•Launched employee referral program.•Developed Grades and Performance Management system, the first Performance Review Cycle islaunched.•Developed compensation policy based on Grades.•Created and carried out 360 Review for team leads and top management; developed learning plans basedon the results.•Introduced and implemented the first HRIS platform.Other areas of responsibility include: Compensation&Benefits, Culture Development, Employee Relations,Internal Communcations & Events.
  • J'Jo
    Hr Director
    J'Jo May 2021 - Oct 2021
    J'JO was a startup building an application for crypto currency investing.My role as a Head of HR was to build and develop HR function from scratch.Achievements:Recruitment and onboarding:• Designed and implemented end-to-end recruitment processes. Improved quality of hiring, turnover during probation period reduced from 40% to 8%.• Hired a recruiter (my direct subordinate).• Implemented full-cycle onboarding process: from pre-boarding to end of probation period.Policies and procedures:• Developed and implemented policies and procedures for vacations, sick leaves, referral bonuses, T&D (external training, conferences). Processes became transparent and clear for everyone.• Finalised the company’s “Golden Rules” which are to evolve into the company's values.Сompensation & Benefits:• Designed benefits program, to be launched soon.• Defined and introduced compensation policy.HR brand & Corporate Culture:• Launched the company's careers website.• Updated corporate merchandise.• Launched gamification program which encourages initiative, teamwork and overachievement.• Selected and implemented people management sytem.• Implemented regular 1-1 meetings with HR, it is the first step of creating culture of feedback.Other responsibilities:• Counseling employees on all HR related matters.• Advising and coaching management (C-level and team leads) on all people related issues, from strategic plans to day-to-day cases.• Work with attrition risks and employee retention.• Development of performance management system.
  • Grid Dynamics
    Hr Business Partner
    Grid Dynamics Oct 2020 - Mar 2021
    Saint Petersburg Metropolitan Area
    Grid Dynamics is a leading provider of technology consulting, agile co-creation and scalable engineering and data science services for Fortune 500 corporations undergoing digital transformation. Responsibilities:• Counselling employees on all HR related matters: labor law, company policies and procedures, communications, etc.• Coaching and advising managers on people management matters.• Coordination and participation in performance reviews, calibration sessions and salary reviews.• Conducting regular 1-1 meetings with employees.• Attrition risks: assessment and mitigation.• Resolving employee relations issues including complex ones like conflict situations, dismissals.• New hires onboarding: full cycle from first day orientation to probationary period closure.• Internal communications and events.• Coordination of internship program.• HR budgeting for the Saint Petersburg office.Achievements:• Onboarded 60 employees (full onboarding cycle - 3 months). New hire turnover rate during this period - 5%.• Employee attrition risks were timely identified and resolved, which helped to keep voluntary turnover rate at 3-5% per month.• Internship program re-launched in SPb (10 interns).• Launched new series of online events with high engagement rate, this series became a tradition in 4 offices.
  • Murano Software
    Hr Lead
    Murano Software Sep 2015 - Oct 2019
    Saint Petersburg Metropolitan Area
    My role was both strategic and hands-on. I was in charge of HR function in Saint Petersburg office, led a team of 5 people, and was an advisor for management and employees.Achievements:• Reduced turnover rate from 16% in 2015 to 5% in 2017, since then it remained at the same level. Retention rate changed from 80 to 90. The team grew 2.5 times in 4 years (from 45 to 120 people). eNPS 70.• Improved recruiting metrics: time-to-hire, quality of hire, probation period and first-year attrition, efficiency of recruiting funnel, % of accepted offers.• Introduced HR metrics described above.• Developed company's values (culture as a product approach) which strengthened internal HR brand and increased employee's loyalty and engagement.• Developed EVP based on company's values and benefits which increased quality of hiring and other recruiting metrics described above.• Increased external HR brand awareness through participation in professional conferences, projects with universities, launch of company's web site for candidates.• Introduced new company-wide compensation policy based on grades. The compensation system became transparent and comprehensible, which increased employees' satisfaction related to monetary compensation and reduced attrition risks.• Developed and implemented performance management system which increased employees' engagement, motivation and productivity.• Organized 9 large-scale and approximately 50 small events for employees which became an integral part of the company's culture and its trademark. Based on employees' surveys, this part of culture was one of the most valued.Areas of responsibility:• Recruitment• On-boarding• Compensation and benefits• Development and training• Employee relations• HR branding• Event management & internal communications• HR administration
  • Murano Software
    Senior Hr Specialist
    Murano Software Apr 2013 - Sep 2015
    Saint Petersburg Metropolitan Area
  • Murano Software
    Hr Specialist
    Murano Software Apr 2012 - Apr 2013
    Saint Petersburg Metropolitan Area
  • Murano Software
    Junior Hr Specialist
    Murano Software May 2011 - Apr 2012
    Saint Petersburg Metropolitan Area
  • Wrike
    Hr Specialist
    Wrike May 2011 - Sep 2015
    Saint Petersburg Metropolitan Area
    Wrike is a powerful cloud software tool for project management, planning, and team collaboration. It used by over 15,000 organizations, including small, mid-size and Fortune 500 enterprise companies. Wrike was included as one of the fastest growing companies in North America on Deloitte's Technology Fast 500™ List for the third consecutive year.Originally, it started as a part of Murano Software and was growing really fast until in 2015 became a separate company.Given a choice between becoming a part of HR deparment at Wrike or staying with Murano Software as a Head of HR, I have chosen the latter.My role in Wrike as an HR Generalist included:• Recruitment• On-boarding• Employee relations• Event management & internal communications
  • Accent Land
    Director Assistant
    Accent Land Feb 2008 - May 2011
    Nizhny Novgorod Metropolitan Area
    Accent Land is a landscape design family business located in Nizhny Novgorod. As Director Assistant I was responsible for:• Recruitment• Logistics• Organization of retail trade• Advertising• Translations
  • British Council
    Art Projects Coordinator
    British Council Nov 2006 - Jan 2008
    Saint Petersburg Metropolitan Area
    The British Council is the United Kingdom's international organization for cultural relations and educational opportunities. It works in over 100 countries: promoting a wider knowledge of the United Kingdom and the English language; encouraging cultural, scientific, technological, and educational co-operation with the United Kingdom. • Assistance with preparation and realization of large-scale projects in the Arts sphere. • Organization of seminars and conferences with participation of the British Council staff and external specialists and consultants.• Writing press releases, articles for the UK@SPb magazine, texts for advertising, and information leaflets.• Carrying out customer researches such as questionnaires, on-line surveys and focus groups.• Giving in-house and off-site presentations about the British Council activities and resources.• Other administrative duties: travel arrangements, hotel booking, communication with companies providing delivery services, assistance with financial documents.• Responsibilities of a customer service specialist at the Information and Library Center: providing information upon request from customers, consulting visitors on resources of the British Council Library.
  • Saint-Petersburg Mint
    Specialist Of Marketing And Advertisement Department
    Saint-Petersburg Mint Dec 2005 - Jul 2006
    Saint Petersburg Metropolitan Area
    The Saint Peterburg Mint is the oldest and largest coin manufacturing enterprise in Russia. It also produces state awards and distinction marks, commemorative medals, and various souvenirs; this line is supported by the Marketing and Advertising Department.My tasks included:• Market and sales analysis• Market segmentation and business proposals • Coordinating participation in international tenders and exhibitions• Acting translator for Commercial Director.

Masha Pankova Education Details

  • International Institute Of Economics Law And Management (Nizhny Novgorod)
    International Institute Of Economics Law And Management (Nizhny Novgorod)
    Economics

Frequently Asked Questions about Masha Pankova

What company does Masha Pankova work for?

Masha Pankova works for Resource

What is Masha Pankova's role at the current company?

Masha Pankova's current role is Senior HR Business Partner.

What schools did Masha Pankova attend?

Masha Pankova attended International Institute Of Economics Law And Management (Nizhny Novgorod).

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