• Create and execute strategic plans for integrating emerging data technologies, ensuring alignment with business objectives and enhancing operational efficiency of business• Supervise the deployment and setup of network equipment to meet business needs, including LAN, WAN, wireless systems, security protocols, and IP telephony infrastructure.• Maintain and monitor network routing, switching, and security devices, ensuring optimal performance and resolving issues promptly.• Interact with Information Security team to oversee the network and security infrastructure in data centre and campuses, ensuring high levels of service and reliability across all offices• Collaborate with service providers to design and implement WAN and Internet connectivity solutions for campuses and central services.• Monitor and analyze network utilization and performance across all offices, ensuring efficient and uninterrupted network service for users• Keep accurate and up-to-date records of all networking, security, and communication equipment, managing warranties and support agreements for all devices

• Led all assigned activities of Data Centre, and remote offices, manage the installation, support, and maintenance of hardware and software infrastructure in the best practices.• Solution implementation according to agreed schedule timelines and further troubleshoot and resolution of technical issues during deployment• Submit a regular report and update on the status of project/activities to Business and Management team’s member • Prepare the LLD to present customer officials for good understanding and fulfill the requirements • Meet with the staff and company management to discuss about project whenever there is a need for new system integration or additional technological support during project execution

• Manage NOC activities • Installation/ Implementation, Maintenance, Troubleshooting of Cisco Router (ASR 9006 & ASR 9010) , Cisco Firewall (ASA 5545), Cisco Switch (Catalyst 4506, 4510) and Cisco Prime • Integration of MPBN nodes with different department’s devices of Ericsson (CORE, IN, VAS, TRX)• Handling an emergency situation in case of critical traffic outage.• To ensure standard network configuration methods and rules are implemented • Performing Network Audits according to SOP• Implement user & network security policies according to requirement

• Manage routine activities in NOC & Data Center, incident & audit reports.• Install, support and maintain hardware and software infrastructure according to best practices, including routers, switches, WIFI controllers and firewalls• Diagnose problems and solve issues, often under time constraints.• Manage projects and maintenance tasks.• Over a specific time period conduct network audit and manage network documentation like training material, SOP etc.• Work closely with colleagues to meet team goals and improve processes and practices.• Maintaining multi-site network operations and software applications, operating system.• Manage DNS & Active Directory, Exchange 2007, ISA2006 , Symantec AntiVirus, etc

• Configure & maintenance of Active Directory, DNS, DHCP, ISA server. • Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations. • Installations, configurations of hardware and software as needed.• Monitor performance and ensure system availability and reliability.• Liaison with vendors and other IT personals for problems resolution.• Created a high level of satisfaction with the staff and call agents.

• LAN Support. • Desktop Support.• Billing/Database management