Masimeth Ouk Email & Phone Number

*Previous company merged with Xifin* - Same day to day work tasks with added responsibilities.

• Processed over 150+ medical accessions daily ensuring 100% accuracy pertaining to sensitive patient information, diagnosis, and client information
• Identified and corrected insurance discrepancies through in-depth research and critical problem solving
• Communicated unorthodox client trends and patterns to upper management

Hicksville, New York, United States

• Conducted quality checks on all uploaded patient requisitions and lab reports to ensure 100% accuracy
• Organized and sorted over 50+ pieces of patient mail each day, ensuring timely delivery to appropriate departments
• Understood and followed patient requirements for proper payment posting guidelines

Uniondale, New York, United States

• Ensured compliance with departmental production and quality goals by maintaining a production of 40 checks process per day and 1,000 checks process per month via case management software.
• Processed customer remittance mail and collated it into the appropriate processing groups.
• Operated computers and copy machines to perform calculations and produce documents

Hicksville, New York, United States

• Presented recommendations for seasonal sales items including office supplies and electronics to senior management, streamlining POS which accumulated to $1,500 in sales frequently.
• Maintained and built relationships with numerous customers daily, providing exceptional customer service and efficient product deliveries daily which translated to a customer satisfaction rating score of 97%.
• Work collaboratively with a team of 9 other sales associates to devise strategic sales solutions to achieve and exceed the department's monthly, quarterly and yearly sales goals
• Unloaded trucks, palletizing merchandise according to department, moved merchandise to retail floor, and stocked shelves