Mason Manuel Email & Phone Number

Adelaide, Sa, Au

Melbourne, Victoria, Australia

Adelaide, South Australia, Australia

In this role I successfully brought 2 new B2B SaaS products to market, and undertook extensive Customer/UserExperience Research and Design for all aspects of our product, including a multi-year national hospital digital transformation project.Let's check out some highlights!- Led user-centric UX/UI design, prototyping in Figma.- Collaborated with Accounts Execs in the rollout of 2 nationwide hospital groups.- Led cross-functional teams using agile methodology and Atlassian tools for development, GTM, and project management.- Actively participated in development efforts utilising my degree in software development.- Travelled to the US to perform comprehensive competitor and industry analyses.- Led product strategy and growth and communicated the product vision with roadmapping, reporting, and stakeholder communication.- Led the development team on an API project with global suppliers Carl Zeiss.

Adelaide, South Australia, Australia

I was actively involved in the business' rapid growth from 3 hospitals within SA, to over 20 hospitals and over 100 specialist clinics nationally. This role involved implementing product management frameworks and introducing additional client management structure. As the company's sole Product employee, I gained extensive exposure to business strategy and board reporting, owned the product UX/UI design, and actively contributed to our customer onboarding and rollout workflows. Here's some of the work I was involved in:- Prioritised feature specifications and owned the product backlog in Jira.- Managed customer, user, and stakeholder relationships through HubSpot CRM and HubSpot Marketing. - Created detailed and well received PRDs and initiative documentation in Confluence.- Took ownership of marketing and media production for the company utilising Canva and secondary passions in videography, design, and copywriting.- Collaborated on ISO27001:2022 accreditation with Operations and Management

Adelaide, South Australia, Australia

In this role I led students through the stages of user-centric design thinking and provided valuable insights into empathising, ideating, prototyping, and validating new product ideas.

This role required high levels of empathy, patience, and advanced communication skills to translate complex pharmacotherapeutic principles to patients of all cultures and backgrounds. Typical responsibilities included: - Professional service provision- Stock ordering and invoicing- Intern and student leadership - Rostering and Payroll admin

Adelaide, South Australia, Australia

One of Adelaide's bustling small businesses, catering to cocktail, spirits, and book lovers alike. This niche setting provides an incredible atmosphere and allowed me to foster my love for customer experience and communication. In this role I promoted return patronage by creating lasting impressions with both products and hospitality.As a bonus, I also got to learn a lot more about small business operation, cocktails, and 80's Italian disco (thanks to our incredible DJ).

Bachelor Of Information Technology (Software Development), Computer Science, 6.3

Graduate Certificate, Pharmacy Practice

Bachelor Of Pharmacy (Honours), Pharmacy