Mason Smith Email & Phone Number

Remote

Led the development and launch of a market-leading B2B product suite, targeting small and medium enterprises, driving a 40% increase in annual revenue.• Developed comprehensive product roadmaps that incorporated both pre- and post-market testing strategies, utilizing key performance indicators (KPIs) to measure success and drive iterative improvements. This ensured data-driven decision-making throughout the product lifecycle, aligning with business goals and customer needs.• Effectively managed stakeholder relationships, facilitating clear communication and aligning diverse interests across teams. I led negotiations to balance business objectives with product vision, ensuring consensus and driving successful outcomes on key initiatives.• Spearheaded A/B testing initiatives to optimize user experiences, driving data-driven decisions that improved product performance and customer engagement. I collaborated with cross-functional teams to design, implement, and analyze experiments, ensuring continuous product refinement.• Managed cross-functional teams including developers, marketers, and sales professionals to ensure the timely and successful delivery of B2B product updates and features.• Conducted detailed market analysis to identify customer needs and worked with engineering teams to develop features that improved user retention by 25%.• Acted as a peer mentor and leader, guiding teams in adopting Agile methodologies for successful project completions.

Los Angeles County, California, United States

Led the successful development and implementation of a cutting-edge Client and Patient Management Cloud-Based System for a multinational Veterinary Hospital, streamlining operations and enhancing client engagement, resulting in a 40% increase in client satisfaction and a 30% improvement in operational efficiency.• Achieved ambitious business objectives through successful delivery.• Led platform, product, and customer experience development in a fast-paced environment.• Collaborated with an experienced cross-disciplinary staff to conceive, design, and develop innovative financial platform products.• Directed the overall vision, technical capabilities, and roadmap of the digital product platform.• Interacted with businesses to shape business and product requirements into platform requirements.• Took ownership of the overall platform business plans and roadmaps, driving a 30% increase in strategic project success.• Drove product development for new initiatives.• Made appropriate tradeoffs to optimize time-to-market.

Austin, Texas, United States

Developed a B2B “Cloud-Based Asset Management System” to allow IT managers to remotely monitor and manage hardware, reducing downtime by 45% and improving resolution time by 35%.• Spearheaded the end-to-end development process of experiences and features, ensuring seamless transition from design to live implementation.• Captured and refined requirements by employing a diverse range of methods including interviews, document analysis, workshops, storyboards, surveys, site visits, and competitive product analysis.• Engaged as a stakeholder for specific product backlog items, fostering close collaboration with development teams to ensure deliverables met stakeholder expectations.• Effectively managed and prioritized the product backlog in alignment with the overarching roadmap to drive successful product development.

Dallas/Fort Worth Area

Spearheaded the conception and execution of a groundbreaking Native App and Web-Based System as Senior Product Manager, enabling large business clients to seamlessly manage credit limits in real-time via their banking mobile app at any Point of Sale (POS), resulting in a 50% increase in user engagement and a 40% reduction in credit limit management time.• Successfully delivered against ambitious business objectives, exceeding targets and driving growth.• Provided platform, product, and customer experience leadership in a fast-paced environment, resulting in improved user satisfaction and increased market share.• Engaged with an experienced cross-disciplinary staff to conceive, design, and develop innovative financial platform products, fostering a culture of collaboration and innovation.• Was responsible for the overall vision, technical capabilities, and roadmap of the digital product platform, ensuring alignment with business goals and customer needs.• Engaged with businesses and shaped business and product requirements into platform requirements, translating strategic objectives into actionable plans that improved project alignment by 20%.• Owned the overall platform business plans and roadmaps, driving strategic initiatives and prioritizing features for maximum impact.

Cincinnati, Ohio

Guided the end-to-end development and seamless implementation of a cutting-edge Native App and Web-Based System as Senior Product Owner, facilitating streamlined onboarding and brokerage account application processes for both existing and new clients.• Drove product development for new initiatives, leveraging market insights and industry best practices to deliver cutting-edge solutions.• Made appropriate tradeoffs to optimize time-to-market, balancing speed and quality to meet project deadlines and exceed expectations.• Maintained the product roadmap and communicated goals, roles, responsibilities, and desired outcomes throughout the company, fostering transparency and alignment across teams.• Solid organizational skills, including attention to detail and multitasking skills.• Mentoring teams on Agile practices for large enterprise and complex environments.• Working with Product Manager and Release Train Engineer on release planning and scheduling.

Ashburn, Va

Led the conception and execution of a pioneering system as Senior Product Business Analyst, empowering existing clients to efficiently manage and upgrade their phone plans online, eliminating the need for in-store visits and saving valuable time.• Created highly collaborative cross-functional partnerships across the Verizon matrix organization.• Identified opportunities to create best-in-class capabilities by leveraging customer feedback and team knowledge/expertise in order to connect company strengths with available resources.• Modeled Agile principles by maintaining a groomed backlog and providing 1-N prioritization for backlog.• Worked with Business Leads and Manager, A/B Testing to articulate and champion meaningful tests with outcomes tied to action based on observed analytics.

Cairo, Egypt

Played a pivotal role as Business Analyst in the development and implementation of a cutting-edge native banking app, empowering existing clients to seamlessly manage their accounts online. Through meticulous requirements gathering and analysis, facilitated the translation of client needs into user-friendly features and functionalities. The successful deployment of this app transformed the banking experience, enhancing client satisfaction and engagement while driving operational efficiency. This achievement underscores my ability to bridge the gap between business objectives and technical solutions, delivering impactful outcomes that drive business success in the digital landscape.

Cairo, Egypt

Led the UX development across multiple projects spanning diverse domains, demonstrating adaptability and expertise in crafting intuitive user experiences tailored to specific industry needs. By employing a holistic approach to design, integrated user research, and iterative prototyping, consistently delivered solutions that surpassed client expectations and optimized user engagement. This achievement showcases my ability to thrive in dynamic environments, translate complex requirements into seamless user interfaces, and drive positive outcomes across a spectrum of industries.

Bachelor’S Degree, Computer Science

Computer Science and programming

Master Of Science In Business Analytics, Information Technology

Master Of Science In Business Analytics, Information Technology

Master Of Science In Business Analytics, Information Technology