Mason Whitlock Email & Phone Number

Payson, UT, US

Payson, Utah, United States

• Proposed solution enhancements, workflow efficiencies, and client relationship strategies in order to effectively implement Oracle-Cerner solutions, leading to a 55% enhancement in implementation efficiency for.
• Assisted 4 federal clients on data collection and system design requirements while analyzing data to determine optimal solution build and implementation, resulting in on-time delivery and implementation of Oracle's EHR.
• Provided at-the-elbow support and training for clinician end users, and care teams
• Collaborated with client, care teams and Cerner team to identify current state practices and develop workflows and strategies to adapt to future state
• Facilitated effective networking with a team of 80+ consultants for a successful week-long EHR implementation at Penn Medicine. Specialized in the lab department, optimizing operations and workflow by 50%, leading to a.

• Spearheaded a clinical improvement project for Clinical Referrals, resulting in a 60% improvement in efficiency and patient care outcomes
• Employed Agile/SCRUM project management methodology for seamless project implementation, resulting in a 60% improvement in project efficiency
• Achieved a remarkable 65% reduction in referral process time, equating to an average savings of 3 hours per case. Additionally, elevated data tracking and accessibility by an impressive 40%.

Rexburg, Idaho, United States

• Improved customer satisfaction by 35% by expertly resolved over 80 daily customer inquiries. Additionally achieved a 20% reduction in resolution time for financial transactions, money transfers, wire transfers, and.
• Demonstrated advanced proficiency in financial banking systems, particularly Mountain America's platform, contributing to a 25% increase in operational efficiency and a 15% decrease in error rates

Bachelor Of Science - Bs, Healthcare Administration

Associate'S Degree, General Studies