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Mason John South Email & Phone Number

Experienced Fintech Professional | Dedicated to Delivering Exceptional Customer Service & Technical Support at Corlytics
Location: London, England, United Kingdom 5 work roles 1 school
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Current company
Role
Experienced Fintech Professional | Dedicated to Delivering Exceptional Customer Service & Technical Support
Location
London, England, United Kingdom
Company size

Who is Mason John South? Overview

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Quick answer

Mason John South is listed as Experienced Fintech Professional | Dedicated to Delivering Exceptional Customer Service & Technical Support at Corlytics, a company with 25 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Mason John South.

Mason John South previously worked as Customer Support Analyst at Corlytics and Senior Customer Service Support Agent at Tymit. Mason John South holds Bachelor Of Arts - Ba, Marketing from University Of Greenwich.

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Email format at Corlytics

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Corlytics

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Profile bio

About Mason John South

Dedicated fintech professional with a proven track record in providing financial and technical support in fast-paced environments. Skilled in resolving complex issues, training teams, and fostering collaboration across departments to drive continuous improvement. Committed to delivering exceptional customer service and staying updated on industry trends and best practices.

Current workplace

Mason John South's current company

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Corlytics
Corlytics
Experienced Fintech Professional | Dedicated to Delivering Exceptional Customer Service & Technical Support
dublin, dublin, ireland
Website
Employees
25
AeroLeads page
5 roles

Mason John South work experience

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Customer Support Analyst

Current
Aug 2024 - Present

Senior Customer Service Support Agent

London Area, United Kingdom

Spearheaded resolution of complex queries by effectively communicating across internal teams, enhancing operational efficiency.Maintained high customer satisfaction levels through empathetic and clear communication, resulting in positive customer feedback.Implemented quality assurance processes and provided training to enhance team performance.

Sep 2021 - Mar 2024

Customer Service Specialist

London Area, United Kingdom

Provided prompt and efficient support to customers via various channels, ensuring adherence to service level agreements.Collaborated with internal stakeholders to address technical issues and improve customer experience.Contributed to process creation and provided valuable feedback to support product development initiatives.

Mar 2020 - Sep 2021

Banking Specialist And Customer Service

London, United Kingdom

Led initiatives to enhance fraud prevention, anti-money laundering, and collections processes, resulting in improved operational efficiency.Fostered cross-team collaboration, achieving a 20% increase in query handling efficiency.Identified and addressed deficiencies in banking procedures, leading to enhanced risk management and customer service.

Oct 2018 - Mar 2020

Customer Service Officer

Holborn Area

Managed collections and premier banking services, ensuring high-quality customer interactions and adherence to regulatory requirements.Played a key role in account opening procedures and KYC compliance for high net worth clients, earning recognition for excellence in service delivery.Delivered innovative solutions and exceeded customer expectations.

May 2013 - Oct 2018
Team & coworkers

Colleagues at Corlytics

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1 education record

Mason John South education

FAQ

Frequently asked questions about Mason John South

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What company does Mason John South work for?

Mason John South works for Corlytics.

What is Mason John South's role at Corlytics?

Mason John South is listed as Experienced Fintech Professional | Dedicated to Delivering Exceptional Customer Service & Technical Support at Corlytics.

Where is Mason John South based?

Mason John South is based in London, England, United Kingdom while working with Corlytics.

What companies has Mason John South worked for?

Mason John South has worked for Corlytics, Tymit, Tandem Bank, and Hsbc.

Who are Mason John South's colleagues at Corlytics?

Mason John South's colleagues at Corlytics include Kevin Ó Síocháin, Elizabeth Howells, Steve Hoy, Sarah Robertson, and Anna Antimiichuk.

How can I contact Mason John South?

You can use AeroLeads to view verified contact signals for Mason John South at Corlytics, including work email, phone, and LinkedIn data when available.

What schools did Mason John South attend?

Mason John South holds Bachelor Of Arts - Ba, Marketing from University Of Greenwich.

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