Mason Kolbe M.B.A, Clssgb Email & Phone Number

Washington, DC, US

• Formulate and implement process improvement strategies for a large PACE organization in California.
• Design and implement operational standard work for external consult orders, lab orders, and scheduling practices.
• Develop KPI metrics and managed reporting infrastructure for clinical leadership in Power BI
• Manage COVID protocols and operational infection control guidelines for the entire organization.
• Observe and shadow frontline staff to develop best-in-class operations.

Denver, Colorado, United States

• Lead quality improvement pilots focused on analyzing clinic team workflow in electronic healthcare record to reduce hospitalizations.
• Oversee communication and training implementation for a large quality initiative across the entire company focused on reducing hospitalizations.
• Manage a project focused on updating onboarding training for 70+ new managers and directors across multiple business lanes.
• Develop reporting to support a national population health strategy.

• Design, develop, and analyze key performance indicators of a multi million dollar electronic healthcare record implementation project leading to 8,400 providers adopting
• Collaborate with teams across to department providing insight and analytics thought out all project stages including planning, executing, and monitoring.
• Manage a departmental educational project by creating a curriculum focusing on increasing technical skills for teammates resulting in teaching 70 teammates.
• Partner on a quality improvement project measuring feature usage leading to identification of features that have the highest impact on quality for patients.

Denver, Colorado

• Implement and manage a new analytic driven referral reporting project resulting in an increase of 5% in referral hires and increasing accountability.
• Manage a reporting and modeling system of major candidate issues to create deliverables in the form of Powerpoint presentations to recruiting directors and executives.
• Interviewed, trained, and lead a team of five teammates by organizing and delegating team projects and duties, answering questions, and leading by example.
• Supervise a contracting project by coordinating and communicating with 22 travel nurse agencies producing updated Statement of Works for the 2019 business year.
• Manage a communication project by re-writing the mapping and script for the current candidate call center network using data from a tracking system

• Planned and executed a major waste cutting initiative which equated to eliminating approximately $150,000 in unused items throughout the hospital.
• Presented to supply chain executives on inventory level usage and waste elimination using the correct representation in charts, graphs, and timelines.
• Managed multiple hospital-wide quality improvement projects with quality and patient safety resulting in consistency throughout the hospital and increased patient safety.
• Identified supply chain processes that could be improved utilizing key metrics such as creating new supply chain workflows in the operating room.

Greater Denver Area

• Responsible for greeting a high volume of patients and managed paperwork and doctors’ orders leading to a 5% increase in patient satisfaction survey scores.
• Organized, oversaw schedule for the unit, and coordinated patients to each diagnostic test while maintaining outstanding customer service.
• Managed patient and medical images in facility and other healthcare facilities terminology achieving successful record keeping and organization.

Six Sigma Green Belt

Professional trained in the principles and practices of Lean Six Sigma methodology, focusing on process improvement and waste reduction..

Master'S Degree, Healthcare Administration, Grad School

Bachelor Of Business Administration (B.B.A.), Management, Cum Lade

Dean's List: 2015, 2016