Digital Content Director
CurrentManage day-to-day website operations to make sure new content and products are QA’d and launched accurately and on-time. Update and maintain website content with defined style and identity standards.Select, manipulate, and manage web graphics, photography, and video content., including email design, social media graphics, print collateral, videos, and other design opportunities.Collaborate with external vendors, including web design, development, security, and maintenance; collaborate with staff on the selection of external software providers that add functionality to eachdepartment.Oversee the maintenance of CEC's website, support web initiatives, and optimize site performance based on goals, pain points, and analytics.Identify KPIs in conjunction with marketing and membership teams. Create and execute strategies that enhance user experience, as related to content, design, optimization, and navigation.Collaborate with stakeholders to implement new tools and technologies to improve usability.Report and analyze web metrics to guide strategy and implementation of online projects.Implement ecommerce strategies to increase website conversion rate. Partner with PublicationsManager and Database Manager to ensure seamless ecommerce systems are in place and connected tothe membership database.Provide technical guidance and content management support to volunteers and staff of CEC Divisionand Unit leaders responsible for 60+ affiliate websites.Professional Achievements at The Council for Exceptional Children● Designed and launched 45 micro-sites in Q1 2021 ( darts.exceptionalchildren.org )● Designed and launched Drupal website in Q3 2020 ( www.exceptionalchildren.org )● Maintained and migrated content from Sitecore Q2&3