Massimo Mazza Email & Phone Number

Montreal, Qc, Ca

Ottawa, Ontario, Canada

• Conducted in-depth research on various policy issues• Prepared and submitted briefing notes and reports summarizing research findings.• Submitted freedom of information requests to gather relevant data.• Collaborated with team members on policy analysis projects.• Clipped, captioned, and edited videos for social media platforms, increasing engagement and visibility of our initiatives.

Montreal, Quebec, Canada

• Spearheaded the planning and organization of a series of high-impact events aimed at fostering a deeper understanding of fiscal responsibility and fiscal policy among students.• Collaborated with think tanks and public interest groups, such as the Montreal Economic Institute, to secure renowned speakers who could offer expert insights on fiscal matters.• Consistently exceeded attendance records within the province of Quebec.

Montreal, Quebec, Canada

• Provided comprehensive technical support, training, and consultancy services for point-of-sale software, specializing in Phoenix, Eagle, and Omni systems.• Cultivated and managed strong client relationships with businesses in home gardening, home improvement, and lumber industries across North America.• Authored, translated and maintained technical documentation, ensuring accessibility and clarity, while continuously improving documentation based on client interactions and challenges.• Collaborated closely with strategic business partners like Epicor and Foresight to tackle intricate technical hurdles and enhance client services.• Spearheaded automation initiatives using tools such as Microsoft Power Automate and Copilot Studio solutions to streamline processes and enhance operational efficiency.• Coordinated cross-functional teams to tackle complex projects and client requests.• Leveraged client relationships to boost revenue by promoting and scheduling consulting, training, and accounting services.

Montreal, Quebec, Canada

• Conducted private lessons for beginner to intermediate students, specializing in Western concert flute.• Mentored students in effective practice techniques and approaches to pieces, nurturing their musical growth.

Montreal, Quebec, Canada

• Consistently achieved a remarkable 91% closure rate on memberships and premium services, outperforming the team's 47% average.• Supervised facility operations, including equipment maintenance and contractor management, resulting in a well-maintained gym.• Managed front desk operations, addressing customer inquiries, processing financial transactions, and overseeing paperwork.• Fostered partnerships with nearby businesses, driving mutual referrals and increasing client traffic.

• Advised customers on footwear and athletic apparel, consistently achieving top sales rankings.• Maintained a clean and organized store environment, enhancing its visual appeal and customer experience.• Took charge of inventory control, including ordering new shoe models and managing stock levels to meet customer demands.

Bachelor Of Arts - Ba, Economics & Public Policy, 3.8/4.0

Activities and Societies: >President of Generation Screwed Concordia

Dec (Diplome D’Étude Collegialle), Global Studies And International Affairs

Activities and Societies: Model United Nations. Marianopolis Theatre Company (Actor).During my studies at Marianopolis I took a wide range.

Dec, Marketing & Management Technology

Activities and Societies: Model United Nations & Debate Club