Mateo Peña Avellaneda Email & Phone Number

Bogotá, Co

Colombia

Continuous Improvement: Identify, analyze and priorate the processes to streamline and optimize efficiency. Implement continuous improvement methodologies such as Lean, Six Sigma, or other relevant frameworks. Work with cross-functional teams to enhance workflow and reduce waste.Performance Metrics: Develop and implement key performance indicators to measure and monitor processes performance. Regularly assess and report on the progress of improvement initiatives. Identify areas for… Show more Continuous Improvement: Identify, analyze and priorate the processes to streamline and optimize efficiency. Implement continuous improvement methodologies such as Lean, Six Sigma, or other relevant frameworks. Work with cross-functional teams to enhance workflow and reduce waste.Performance Metrics: Develop and implement key performance indicators to measure and monitor processes performance. Regularly assess and report on the progress of improvement initiatives. Identify areas for improvement based on performance data.Root Cause Analysis: Investigate and identify root causes of operational issues and inefficiencies. Develop and implement corrective actions to address underlying problems. Conduct post-implementation reviews to ensure sustained improvements.Quality Assurance: Establish and oversee quality assurance processes to ensure that products or services meet specified standards. Implement and monitor quality control measures to identify and rectify deviations from established standards. Collaborate with relevant teams to improve overall product or service quality. Ensure the maintenance and the update of the Business process architecture and the Integrated Management Systems (including the respective certifications).Collaborate with different processes leaders and departments to understand their needs and challenges. Foster cross-functional communication and cooperation. Work with leadership to align operational excellence initiatives with overall business goals.Change Management: Lead and facilitate change initiatives within the organization. Provide guidance and support to employees and teams undergoing process changes. Foster a culture of continuous improvement and operational excellence.Training and Development: Conduct training sessions to educate employees on best practices and new processes. Ensure that staff members have the necessary skills to meet performance targets. Develop and maintain training materials related to operational excellence. Show less

Bogotá, Capital District, Colombia

Develop and implement a comprehensive continuous improvement strategy that aligns with the company's goals and objectives.Collaborate with departmental leaders and teams to identify areas for improvement and establish improvement targets.Lead and facilitate cross-functional teams to analyze current processes, identify bottlenecks, and recommend solutions for improvement.Conduct process mapping, root cause analysis, and data analysis to identify opportunities for… Show more Develop and implement a comprehensive continuous improvement strategy that aligns with the company's goals and objectives.Collaborate with departmental leaders and teams to identify areas for improvement and establish improvement targets.Lead and facilitate cross-functional teams to analyze current processes, identify bottlenecks, and recommend solutions for improvement.Conduct process mapping, root cause analysis, and data analysis to identify opportunities for efficiency gains and cost reduction.Design and implement process improvement projects using lean methodologies, Six Sigma principles, and other relevant methodologies.Develop and maintain key performance indicators (KPIs) to monitor process performance and track the effectiveness of improvement initiatives.Provide training and coaching to employees at all levels of the organization to promote a continuous improvement mindset.Act as a change agent, driving cultural transformation and fostering a positive environment that embraces continuous improvement principles.Collaborate with stakeholders to establish and monitor improvement project timelines, milestones, and deliverables.Regularly communicate progress, successes, and challenges to senior management and provide recommendations for further improvements. Show less

Bogotá, Distrito Capital, Colombia

Work together with Portfolio leaders, account managers, and support area leaders to ensure that all site measurements are within established control limits, seeking to maximize results and achieve sustainable results.Support the Support and Service Delivery teams to achieve optimal results in efficiency metrics through data analysis and the implementation of process improvement and continuous improvement methodologies.Ensuring high impact projects targeting financial gains are… Show more Work together with Portfolio leaders, account managers, and support area leaders to ensure that all site measurements are within established control limits, seeking to maximize results and achieve sustainable results.Support the Support and Service Delivery teams to achieve optimal results in efficiency metrics through data analysis and the implementation of process improvement and continuous improvement methodologies.Ensuring high impact projects targeting financial gains are regularly in place, aiming bonus maximization, penalty reduction or elimination, operational cost reduction acting as project managers. Show less

Bogotá, Distrito Capital, Colombia

Raise, analyze and design processes and procedures seeking their optimization through the implementation of Lean methodologies.Determine the benefits obtained with the implementation of process improvementsSeek the digitization of processes, ensuring their traceability, generating reliable and efficient sourcesof information.Ensure continuous improvement of the assigned processesFollow up the successful implementation of processes from LEAN methodology and… Show more Raise, analyze and design processes and procedures seeking their optimization through the implementation of Lean methodologies.Determine the benefits obtained with the implementation of process improvementsSeek the digitization of processes, ensuring their traceability, generating reliable and efficient sourcesof information.Ensure continuous improvement of the assigned processesFollow up the successful implementation of processes from LEAN methodology and Change Management. Show less

Bogotá D.C., Colombia

Design, manage and implement projects to optimize the processes where Business Management intervens, seeking to increase the company’s profitability and the internal and external customer satisfaction.Align the processes of the area with the strategic objectives of the company, seeking their achievement.Ensure the proper execution of the established processes through the implementation of controls andchange management, monitor the indicators and accompany the users, being an… Show more Design, manage and implement projects to optimize the processes where Business Management intervens, seeking to increase the company’s profitability and the internal and external customer satisfaction.Align the processes of the area with the strategic objectives of the company, seeking their achievement.Ensure the proper execution of the established processes through the implementation of controls andchange management, monitor the indicators and accompany the users, being an allied in the review andanalysis of situations that avoid the correct execution of the processes.Strengthen the CRM culture through the support and development of technology projects, seeking agileprocedures that allow shorter response times to customers, promoting their loyalty and satisfaction. Show less

Bogotá D.C., Colombia

Support the design and optimization of the assigned processes of the VP of customer experience,guaranteeing the productivity, transversally and compliance requirements demanded according to thestrategic plan of the company that lead to improve the satisfaction of the organization’s customers.Align the business and process architecture assigned for the proper digitization of the Customer Experience VP processes, guaranteeing efficiency, productivity, compliance and alignment with… Show more Support the design and optimization of the assigned processes of the VP of customer experience,guaranteeing the productivity, transversally and compliance requirements demanded according to thestrategic plan of the company that lead to improve the satisfaction of the organization’s customers.Align the business and process architecture assigned for the proper digitization of the Customer Experience VP processes, guaranteeing efficiency, productivity, compliance and alignment with regulations and the rest of the company’s processes.Analyze and implement the processes assigned by the execution of corporate projects.Support change management related to the management and digitization of processes.Identify and execute, in coordination with the processes owner, opportunities of improvement based onthe results of the defined metrics to achieve improvement in their results.Identify the best practices of processes, agreed with the functional leader, where the related KPIs areidentified, including the indicators of compliance, productivity, performance and digitization. Show less

Bogotá D.C., Colombia

Ensure the continuous improvement of the company’s processes.Analyze and determine the key processes of the organization, promoting its continuous improvement byadopting methodologies, frameworks and good practices in technology.Design proposals for process improvement after analyzing the viability, cost - benefit and impact on theorganization.Participate in the implementation of the improvements of the analyzed processes and monitor during the reengineering… Show more Ensure the continuous improvement of the company’s processes.Analyze and determine the key processes of the organization, promoting its continuous improvement byadopting methodologies, frameworks and good practices in technology.Design proposals for process improvement after analyzing the viability, cost - benefit and impact on theorganization.Participate in the implementation of the improvements of the analyzed processes and monitor during the reengineering, controlling the necessary adjustments.Design the improved processes to be implemented and ensure that the management needs of the improved processes are translated into functional specifications for the development of the management systems.Manage documents and ensure the development, consistency, approval and disclosure of processes andprocedures effectively.Definition of activities for monitoring and reporting process performance.Ensure compliance with the procedures and guidelines determined by the Quality Management System and the Information Security System for your position and process. Show less

Manage and guarantee the timely delivery and modifications of the services through the correct validation of information from the different areas involved.Design manuals of processes and procedures for the area of certifications in order to standardize functions with a focus on quality (useful in training new staff).Design improvements in the internal processes of the company focused on continuous improvement.Responsible for developing and implementing projects for the… Show more Manage and guarantee the timely delivery and modifications of the services through the correct validation of information from the different areas involved.Design manuals of processes and procedures for the area of certifications in order to standardize functions with a focus on quality (useful in training new staff).Design improvements in the internal processes of the company focused on continuous improvement.Responsible for developing and implementing projects for the growth of the area. Show less

• Encargado de medir la productividad de la planta de producción de acuerdo a lo pactado con los clientes en los acuerdos de servicio.• Responsable de controlar y estimar los volúmenes de producción, con el objetivo de generar reportes gerenciales• Actualizar los indicadores de gestión del área. • Encargado de levantar procesos para mantener actualizados los manuales de procesos y procedimientos del área.

Máster En Dirección De Producción Y Mejora De Procesos Industriales, Industrial Engineering

Máster En Dirección De Producción Y Mejora De Procesos Industriales, Industrial Engineering

Diplomatura, Lean Sixgma Green & Black Belt, Lean Sixgma Green & Black Belt

Ingeniería Industrial, Industrial Engineering