Mateus Guedes Pinto Email & Phone Number

São Paulo, Sp, Br

Purchase, Ny, Us

Curitiba, Pr, Br

- Responsible for the Fraud Performance, Fraud Strategy and Chargeback Management team , working directly on the personal and professional development of 17 people, from young apprentices to senior specialists and coordinators;- Relationship with partners in all Latin America and Africa countries - issuers and acquirers;- Relationship with Global Enterprise Merchants, tracking fraud performance, balancing good approval rate and low fraud/chargeback rate;- Relationship with anti-fraud tools providers, seeking better results in machine learning models, performance monitoring and rules creation;- Definition and control of operation’s KPIs; - Root Cause Analysis; - Continuous Improvement; - Management of risk incidents; - Detect fraudulent behavior within customer base;

Curitiba, Pr, Br

São Paulo, Br

- Fraud Prevention Consultant in issuers, acquirers and merchants;- Development of risk strategies for new products such as P2P, Transfer, Wallets, QRCode;- Creation and monitoring of authorization and fraud indicators;- Evaluation of machine learning score models;- Partner training on rules, fraud prevention best practices and strategies to mitigate risk and improve onboarding and transactional authorization and approval rates;- Creation and maintenance of transactional rules in Falcon and definition of rules in digital wallets provisioning;

Brookfield, Wisc., Us

- Analysis and Interpretation of Data for Strategic Decisions;- Development of analytical and simulation models and methods for detection of atypical behaviors;- Root Cause Analysis;- Continuous Improvement; - Management of risk incidents;- Detect fraudulent behavior within customer base.

São Paulo, Sp, Br

- People Management - working directly on the personal and professional development of 12 analysts - Definition and control of operation’s KPIs - Root Cause Analysis - Continuous Improvement - Management of risk incidents - Detect fraudulent behavior within customer base

Juiz De Fora, Minas Gerais, Br

- Voitto’s exclusive partner at UNESP Bauru, with the purpose of developing training under the Voitto enterprise guidance- Responsible for the promotion, coordination and enrollment of all courses- Local support, financial control and main responsible of all courses

Bauru, Sp, Br

- Root Cause Analysis - Participation on Quality Management System - Internal auditor of 5S - Internal auditor of ISO 9001 and ISO 14001 - Product inspection using statistical tables - Outsourcing relationship - Support for other areas - Participation on Quality projects - PDCA cycle to solve problems

I worked as a teacher in a project called Tech Pro, from Pro Junior (UNESP Bauru juniorenterprise) teaching on basic and advanced classes.

Engenharia De Produção, Lean Manufacturing, Melhoria Contínua E Seis Sigma

Education record