Mateus Gomes Vilela Email & Phone Number
Who is Mateus Gomes Vilela? Overview
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Mateus Gomes Vilela is listed as Analista de Telecomunicações e NOC at Padtec S/A, a with 635 employees, based in Campinas, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Mateus Gomes Vilela.
Mateus Gomes Vilela previously worked as NOC Analyst at Padtec S/A and IT Support Analyst at Wevy. Mateus Gomes Vilela holds Pós-Graduação Lato Sensu - Specializing, Cisco Advanced Network Management from Centro Universitário Unimetrocamp.
Email format at Padtec S/A
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About Mateus Gomes Vilela
Computer Engineer with over 6 years of experience in IT Infrastructure and Server Administration. Specialist in Windows Servers, including Active Directory (AD), DNS, DHCP, and access permission management. Proven skills in the installation and configuration of virtualized environments with VMware, technical support, and critical system backup. Solid experience in network management, support for complex environments, and implementation of best practices to ensure high availability and infrastructure performance. Focused on process optimization and effective solutions for business continuity.
Mateus Gomes Vilela's current company
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Mateus Gomes Vilela work experience
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Noc Analyst
Current• Monitoring GPON fiber optic networks to ensure high availability and performance.• Utilizing Zabbix and Grafana for continuous network performance analysis.• Managing Nokia and Huawei OLTs, including troubleshooting and fault resolution.• Analyzing KPIs and proactively resolving network issues.• Collaborating with field teams and other departments for quick resolution of complex issues.• Detailed documentation of procedures and solutions.• Participating in the preparation of technical reports and proposing operational improvements.• Ensuring compliance with SLAs and best security practices.Key achievements at Padtec:- Increased the team's KPI results by 25% by identifying and correcting gaps in ticket handling after data analysis in Power BI.- Implemented guard time for Energy and Air Conditioning alarms at POPs, reducing around 100 improper tickets and unnecessary actions per month, thereby reducing travel costs.
It Support Analyst
• Support for cloud computing environments, assisting in the administration and maintenance of virtualized server infrastructures.• Resolving incidents related to IaaS services, ensuring high availability and performance of infrastructure solutions.• Customer support for technical issue resolution and optimization of cloud services.• Documentation of technical processes and procedures to ensure continuity of operations and standardization of support practices.
Technical Support Supervisor
Technical Support Analyst
Support for Client Projects:- Installation of Cisco Routers and Switches.- Configuration of VLANs, Static Routes, Spanning Tree, Port Channel.- IOS and firmware updates.- Wi-Fi management with Fortigate 50E, 60E, and FortiAP 221E.- Fortimanager administration.- Wi-Fi installation with Mikrotik and Ubiquiti Access Points.- Unifi Controller administration.Support for a Cloud Environment:- Implementation of Meraki equipment in the cloud.- Configuration of MX64, MS120, and MR33.- Addressing and VLAN configuration.- DHCP scope configuration.- Opening RMA with Cisco Meraki.Internal IT Support:- Network Infrastructure maintenance.- Installation of VMware ESXi.- Server virtualization with VMware.- Server installation.- Windows Server administration: AD, GPO, DHCP, Access Permissions.- Backup of Virtual Machines with Veeam Backup.- File Server Backup.- Network printer installation.- Data recovery.- VPN Client configuration.Key achievements at Maminfo:- Reduced the number of tickets in our queue by 20% in client projects by training and providing first configuration manuals to field technicians.- Optimized the equipment installation time by 35% in the Cloud Environment project using Meraki by pre-configuring and updating firmware before the equipment left our base.- Responsible for implementing the company's backup server, which did not previously have this service. This helped internal departments recover files lost by mistake.
Colleagues at Padtec S/A
Other employees you can reach at padtec.com.br. View company contacts for 635 employees →
Ivan Cabral Fernandes Jr
Colleague at Padtec S/ACampinas, São Paulo, Brazil
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GA
Gustavo Aureliano
Colleague at Padtec S/ACampinas, São Paulo, Brazil
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TR
Thiago Ramalho Lutti
Colleague at Padtec S/AGreater Campinas, Brazil
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LP
Luiz Paulo Tardivo
Colleague at Padtec S/ACampinas, São Paulo, Brazil
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RP
Rodrigo Pineiro Menezes
Colleague at Padtec S/ACampinas, São Paulo, Brazil
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MA
Mariana Aguilar Machado
Colleague at Padtec S/ACampinas, São Paulo, Brazil
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HH
Hercules Hillesheim
Colleague at Padtec S/ACampo Grande, Mato Grosso Do Sul, Brazil
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DJ
Douglas Jefferson
Colleague at Padtec S/ACampinas, São Paulo, Brazil
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GF
Gildevane Ferreira
Colleague at Padtec S/ACampinas, São Paulo, Brazil
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ME
Matheus El'Saman
Colleague at Padtec S/AItanhandu, Minas Gerais, Brazil
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Mateus Gomes Vilela education
Pós-Graduação Lato Sensu - Specializing, Cisco Advanced Network Management
University Graduate, Computer Engineering
Frequently asked questions about Mateus Gomes Vilela
Quick answers generated from the profile data available on this page.
What company does Mateus Gomes Vilela work for?
Mateus Gomes Vilela works for Padtec S/A.
What is Mateus Gomes Vilela's role at Padtec S/A?
Mateus Gomes Vilela is listed as Analista de Telecomunicações e NOC at Padtec S/A.
Where is Mateus Gomes Vilela based?
Mateus Gomes Vilela is based in Campinas, São Paulo, Brazil while working with Padtec S/A.
What companies has Mateus Gomes Vilela worked for?
Mateus Gomes Vilela has worked for Padtec S/A, Wevy, and Maminfo.
Who are Mateus Gomes Vilela's colleagues at Padtec S/A?
Mateus Gomes Vilela's colleagues at Padtec S/A include Ivan Cabral Fernandes Jr, Gustavo Aureliano, Thiago Ramalho Lutti, Luiz Paulo Tardivo, and Rodrigo Pineiro Menezes.
How can I contact Mateus Gomes Vilela?
You can use AeroLeads to view verified contact signals for Mateus Gomes Vilela at Padtec S/A, including work email, phone, and LinkedIn data when available.
What schools did Mateus Gomes Vilela attend?
Mateus Gomes Vilela holds Pós-Graduação Lato Sensu - Specializing, Cisco Advanced Network Management from Centro Universitário Unimetrocamp.
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