Gallup TOP5: Adaptability, Harmony, Woo, Positivity, CommunicationIn IT since buying my first Commodore 64 computer, professionally for over 15 years. Throughout this time I have been developing and gaining new experiences. Since 2014 at MWT Solutions, where I went through the path "from zero to hero". I started as a support specialist, where I hung on the phone and solved our clients' problems.Currently, in the position of ITSM Evangelist, I deal with consulting and designing ITSM processes. If you want to better understand these processes, implement them or improve them as part of the continuous improvement of ITIL, we will definitely meet.I also support the sales Team as a technical expert, gather and analyze business requirements and conduct Proof of Concept of ManageEngine produts. You can also meet me at trainings, workshops, conferences and on Youtube on the official MWT Solutions channel https://www.youtube.com/@mwtsolutions
Listed skills include Help Desk Support, Technical Support, Itil, It Solutions, and 6 others.