Mathê Vilela Email & Phone Number

São Paulo, SP, BR

Sao Paulo, Sao Paulo, Brazil

Wave is a business innovation and development platform, networked by experienced executives, who work together to expand relationships and create new sources of revenue for themselves, companies and investors.

São Paulo, São Paulo, Brazil

São Paulo Area, Brazil

Business expense management and payment solutions.The Edenred Group connects employees, companies and traders. They are world leaders in transactional solutions that offer greater purchasing power for employees, optimized expense management for companies and additional business for accredited businesses.

Sao Paulo, Sao Paulo, Brazil

Soluções de gerenciamento e pagamento de despesas comerciais.O Grupo Edenred conecta funcionários, empresas e comerciantes. São líderes mundiais em soluções transacionais que oferecem maior poder aquisitivo para os funcionários, gestão otimizada de despesas para empresas e negócios adicionais para empresas credenciadas.

Osasco SP

• Reporting to the CEO.
• Directing of the Operations and Technology areas, comprising Transaction Validation, Credit, Billing, Collections, Fraud Prevention, Logistics, Customer Service, Mass Litigation, Partner Management, Infrastructure.
• Creation and implementation of a campaign in partnership with NGO SOS Mata Atlântica with the objective of incentivizing a base of 500,000 clients to migrate from print invoice to digital. In just six months, the.
• Implementation of mandatory and transformational IT projects such as: mobile application for automating online sales; online solution for credit review; new communication protocol between concessionaires and OSAs.
• Creation and management of a specialized Service Desk area for partner servicing and maintenance (parking lots, highway concessionaires, gas stations), POSs, Call Centers, Vale Pedágio and Help Desk, monitored by an.
• Implementation of the Credit Review area and building automated mechanisms for granting credit to customers, utilizing algorithms built internally for calculating behavior and credit scores, which project was the.

Osasco

• Reporting to the CEO.
• Management of the Operations area, comprising Transaction Validation, Credit, Billing, Collections, Logistics, Customer Service and Partner Management. Responsible for a team structure of 220 employees with 14 direct.
• Management of the call center after an unsuccessful outsourcing experience and implementation of a series of improvements, such as a significant increase in customer service quality, coupled with a reduction of more.
• Reformulation of the operational flow between Sem Parar and Partners, resulting in reductions of more than 80% in fraud and postponed revenues from concessionaires. Creation of an annual forum for exchanging good.
• Creation of the Business Intelligence area and conducting several important studies and reports for the company that allowed, among other things: segmenting the customer base; analyzing highway traffic profile.

São Paulo Area, Brazil

• Reporting to the Shareholders
• Reevaluation of Arvana’s business plan based on a new study of Brazil’s VoIP market. Execution of changes based on gaps identified, ensuring the appropriate allocation of resources. Participation in the company.

Brasília Area, Brazil

• Reporting to Commercial Director.
• Negotiated the supply of Internet links to large providers in the country.

Rio De Janeiro Area, Brazil

• Products and Services Manager – Wholesale Business Unit (WBU) (06/2003 – 01/2005)General Manager – Telemar Acesso (07/2001 – 06/2003)Reporting to the Wholesale Market Director
• Management of the Wholesale Unit’s Products and Services area with 24 employees and 6 direct reports.
• Reformulation of the entire portfolio of products for the Wholesale market: structuring of offers in the WBU, mapping of processes, management of results and KPIs, sales support that resulted in Telemar signing big.
• Review of the business plan for sharing voice revenues and consequently defending interconnection costs, resulting from access infrastructure of big Internet providers, which could utilize access services of other.
• Participation in the migration of UOL’s entire Internet access infrastructure in Region 1 of the General Concession Plan (PGO), previously furnished entirely by Embratel to Telemar, reducing the risk of interconnection.

São Paulo Area, Brazil

• Reporting to CEO of ASP BU
• Leadership of the Operations area of the Application Solution Provider (ASP) division, comprising Implementation & Certification, Engineering and Production. Team of 20 employees and 4 direct reports.
• Participation in the start-up of the ASP division, structuring the operations area in just 8 months, including infrastructure, processes and team. Promon IP was a pioneer in offering complete IT solutions under the ASP.
• Participation in the sale of the ASP division to Telemar, having played an active role in the valuation process and conduction of management presentations.

São Paulo Area, Brazil

Reporting to CIO and CFO

São Paulo Area, Brazil

Reporting to COO

São Paulo Area, Brazil

Reporting to COO

São Paulo Area, Brazil

Reporting to CIO

Guarulhos

Reporting to Product Manager

São José Dos Campos Area, Brazil

Santa Rita Do Sapucaí Area, Brazil

Graduation, Electric/Electronic Engineering With Emphasis On Telecommunications

Amp - Advance Management Program, Educational Leadership And Administration, General

Mba, Executive Admin.

Pece / Programa De Educação Continuada Para Executivos / Latu Sensu, Business Administration

Latu Sensu, Systems Analysis

Master Incomplete, High-Frequency And Microwave Circuits