Customer Success Manager
CurrentSupporting clients within the LATAM region, I work as a long-term value partner focused on strategic alignments, partnerships, success outcomes, and continuous improvement.
Feb 2022 - Present
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Matheus Souza Email & Phone Number
Customer Success Manager | Technical Consulting | Diversity, Inclusion and Belonging
at
Degreed
1 work email found
@degreed.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager | Technical Consulting | Diversity, Inclusion and Belonging
Location
São Leopoldo, Rio Grande Do Sul, Brazil
Who is Matheus Souza? Overview
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Quick answer
Matheus Souza is listed as Customer Success Manager | Technical Consulting | Diversity, Inclusion and Belonging at Degreed, based in São Leopoldo, Rio Grande Do Sul, Brazil. AeroLeads shows a work email signal at degreed.com and a matched LinkedIn profile for Matheus Souza.
Matheus Souza previously worked as Customer Success Manager at Degreed and Customer Success Manager at Sap. Matheus Souza holds Bachelor Of Engineering (B.E.), Engenharia De Produção from Universidade Do Vale Do Rio Dos Sinos.
Company email context
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{first}@degreed.com
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AeroLeads found 1 current-domain work email signal for Matheus Souza. Compare company email patterns before reaching out.
Profile bio
About Matheus Souza
Based in southern Brazil, I've dedicated my life to using IT to bridge gaps between people and their goals. With over a decade in IT, mainly in support roles, I've tackled consulting and knowledge management. Recently, I've shifted to customer-centric roles, understanding how clients benefit from the systems I offer. As an LXP Customer Success Manager, I enhance client engagement, enablement, and adoption. I now prioritize translating technical concepts for non-tech audiences.Diversity and Inclusion are vital to my personal and professional values. I've led a team promoting black empowerment and awareness, organizing workshops and talks for a more inclusive environment.A communication enthusiast, I'm fluent in 5 languages, tailoring them for various scenarios, from casual to business. Eager to connect and collaborate, I use my unique skills to establish meaningful ties.
Current workplace
Matheus Souza's current company
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7 roles
Matheus Souza work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Deliver ongoing support and guidance around business strategy and transformation topics after the sales cycle has been completed. The role focuses on relationship-building and proactive support activities that in turn promote overall customer satisfaction, product adoption and retention & renewals. The SuccessFactors CSM works on all 6 possible lifecycle.
Mar 2021 - Feb 2022
Black Employees Diversity And Inclusion Team Lead
Lead a team of SAP employees to deliver a series of Diversity and Inclusion projects, focused on the Black Community. The goal is to build a more inclusive workplace, help with targeted talent attraction and bring more awareness to racial topics within and outside the company.
Feb 2021 - Feb 2022
Support Engineer
Work pro-actively with Premium Engagement and Enterprise Support customers to analyze, understand and define action plans. Help customers in increasing the value of their SAP Solution being supported (SuccessFactors HCM) with reduced Total Cost of Ownership. Resolve production down situations and escalations.
Feb 2016 - Mar 2021
Trilingual Service Desk Analyst
Provide technical support through the phone and e-mail to help manage users’ accesses, systems permissions and provide hardware and software support using remote assistance tools, Microsoft Exchange and Active Roles.
Oct 2013 - Feb 2016
Bilingual Service Desk Analyst
Mar 2012 - Aug 2013
Soldado
Mar 2010 - Mar 2012
Team & coworkers
Colleagues at Degreed
Other employees you can reach at degreed.com. View company contacts →
GL
Giovanna Lopez
Colleague at Degreed
New York, New York, United States, United States
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SL
Stephanie Lyras
Colleague at Degreed
London, England, United Kingdom, United Kingdom
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HR
Huma R.
Colleague at Degreed
Sandy, Utah, United States, United States
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JR
Jake Ray
Colleague at Degreed
Detroit Metropolitan Area, United States
View →
AP
Adam Parsons (Flpi)
Colleague at Degreed
Haywards Heath, England, United Kingdom, United Kingdom
View →
MI
Mekam Ilesh
Colleague at Degreed
Hyderabad, Telangana, India, India
View →
MS
M Sonu
Colleague at Degreed
Hyderabad, Telangana, India, India
View →
ES
Ed Spizzirri
Colleague at Degreed
Las Vegas Metropolitan Area, United States
View →
MR
Mariana Reis Pereira
Colleague at Degreed
Madrid, Community Of Madrid, Spain, Spain
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AR
Asheer Rizvi
Colleague at Degreed
Lucknow, Uttar Pradesh, India, India
View →
Giovanna Lopez
Colleague at Degreed
New York, New York, United States, United States
View →
SL
Stephanie Lyras
Colleague at Degreed
London, England, United Kingdom, United Kingdom
View →
HR
Huma R.
Colleague at Degreed
Sandy, Utah, United States, United States
View →
JR
Jake Ray
Colleague at Degreed
Detroit Metropolitan Area, United States
View →
AP
Adam Parsons (Flpi)
Colleague at Degreed
Haywards Heath, England, United Kingdom, United Kingdom
View →
MI
Mekam Ilesh
Colleague at Degreed
Hyderabad, Telangana, India, India
View →
MS
M Sonu
Colleague at Degreed
Hyderabad, Telangana, India, India
View →
ES
Ed Spizzirri
Colleague at Degreed
Las Vegas Metropolitan Area, United States
View →
MR
Mariana Reis Pereira
Colleague at Degreed
Madrid, Community Of Madrid, Spain, Spain
View →
AR
Asheer Rizvi
Colleague at Degreed
Lucknow, Uttar Pradesh, India, India
View →
1 education record
Matheus Souza education
FAQ
Frequently asked questions about Matheus Souza
Quick answers generated from the profile data available on this page.
What company does Matheus Souza work for?
Matheus Souza works for Degreed.
What is Matheus Souza's role at Degreed?
Matheus Souza is listed as Customer Success Manager | Technical Consulting | Diversity, Inclusion and Belonging at Degreed.
What is Matheus Souza's email address?
AeroLeads has found 1 work email signal at @degreed.com for Matheus Souza at Degreed.
Where is Matheus Souza based?
Matheus Souza is based in São Leopoldo, Rio Grande Do Sul, Brazil while working with Degreed.
What companies has Matheus Souza worked for?
Matheus Souza has worked for Degreed, Sap, Hcl Technologies, Stefanini, and Exercito Brasileiro.
Who are Matheus Souza's colleagues at Degreed?
Matheus Souza's colleagues at Degreed include Giovanna Lopez, Stephanie Lyras, Huma R., Jake Ray, and Adam Parsons (Flpi).
How can I contact Matheus Souza?
You can use AeroLeads to view verified contact signals for Matheus Souza at Degreed, including work email, phone, and LinkedIn data when available.
What schools did Matheus Souza attend?
Matheus Souza holds Bachelor Of Engineering (B.E.), Engenharia De Produção from Universidade Do Vale Do Rio Dos Sinos.
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