As a Salesperson and Technician at ZAGG, Inc., my role extends beyond technical prowess—I cultivate lasting customer relationships and empower team members through open communication and a collaborative spirit. Our team's efforts in maintaining a secure database system have streamlined customer service, enhancing efficiency and satisfaction.My role as an IT Specialist at Cottage Farmhouse 1872 showcases my aptitude for troubleshooting and network security. With a Bachelor of Science in Computer Science and a minor in Cybersecurity from Western Connecticut State University, I adeptly maintain the company's digital presence, ensuring alignment with business objectives and providing robust technical support.
Listed skills include Customer Service, Microsoft Office, Microsoft Word, Leadership, and 11 others.