Mathew Alexander Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

• Transformation Consultant, leading Operational Excellence, Business Process Re-engineering and Robotic & Cognitive Process Automation programs and projects for a leading Insurer in UK and Ireland• Leverage Jira and Confluence to plan and execute Agile, Lean Six Sigma projects to completion, • Business Analyst for RPA/CPA projects, involving Blue Prism, Appian and Kofax technologies• Lead internal and external stakeholder communication, while collaborating with supporting teams for timely and effective project delivery• Engage with business teams and Stakeholder engagement to identify and assess opportunities for improvement

India

•Directed multiple organizational programs while strategically prioritizing business and customer critical projects•Proactively initiated a recurring conference between department heads of business units in multiple countries, to improve collaboration and best practice sharing •Facilitated employee engagement workshops and events, that included training, motivation, reward and recognition, strategy discussions, project reviews among others•Effective stakeholder engagement and communication, while presenting monthly and ad hoc updates and results to senior management and clients•Custodian of company sensitive / confidential data and information

Bengaluru Area, India

o• Lead multiple cross functional Lean and Process Improvement projects for clients in varied domains • Apportion large programs into functionally manageable projects• Translate “Voice of Customer/Business” into “Critical to Quality” and develop sustainable strategies to achieve customer/business objectives • Engage with customers to build and execute business strategy• Oversee and direct teams in project execution, while analysing and interpreting data to make informed decisions• Train on and Direct the implementation and sustenance of efficient business processes using DMAIC methodology and LEAN tools• Facilitate inter-departmental engagement and communication to resolve complex issues• Effective stakeholder engagement and communication, while presenting monthly and ad hoc updates and results to senior management.

Bengaluru Area, India

• Managing global projects to transform & improve the Accounts Receivables function of Dell Global Financial Services. • Key Responsibilities included Sole management of global projects, End to End execution, from Defining to Controlling project phases, Identifying data measurement capabilities, In depth business analysis analysis, Rolling out new finance tools, Stakeholder Management, Sr. Management Engagement, Project Team Management, among others. • Sig Sigma approach to managing projects, using the DMAIC approach (tools used include: CTQ Tree, Gantt Chart, SIPOC, As-Is Process Mapping, Data door analysis with Fishbone Diagram, Pareto, Box/Scatter plot, etc., Impact vs. Control matrix, CBA, Pilot Solution, Control Charts etc.).• In depth analysis of the ledger including A/c Behavior analysis like Accounts Past due, Payment delays (30+, 180+), Suspensions, Speed to Pay, etc., Collector behavior like Touch frequency, Training requirements, etc. • Conferred Silver Award, for successful execution of a project within 4 months of joining the team

Bengaluru Area, India

• Supporting Pricing Analytics for DELL OEM Software, KACE products & Converged Infrastructure. • Business strategy developed and proposed using requirements such as scope, processes, alternatives and risks through DMAIC tools. Usage of analytical tools like Pricing Waterfall analysis, Weighted Avg. Price Position analysis, Price Elasticity, Pricing research, etc. • Analytical intelligence and insight based on Competitive Research

Bengaluru Area, India

• Lead Pricing Analyst supporting pricing of Storage and Warranty Services for Storage & Servers, catering to the US Market• Analyzing Competitive trends and impact of price changes in the competitive landscape• Global engagement with - multiple stakeholders to ensure requirements are efficiently met, and with data analysis teams to ensure a steady flow of accurate data

Bengaluru Area, India

• Process Analyst responsible for assessing and reporting the performance of the process• Analysing & Presenting overall Process dashboards and Team scorecards• Engaging with Team Managers to improve overall team performance

Hyderabad Area, India

• Business Analyst responsible for analysing and reporting the performance of the Quality Management Team• Presenting process quality reports and dashboards to Sr. Management from the Process and Quality teams• Engaging with Quality Coaches to identify opportunities and improve overall team performance

Six Sigma, Black Belt

Masters, Business Administration

Bachelor Of Arts, Economics