•Successfully delegate and supervise team duties•Represent a local business through positive customer interactions and relationships•Maintain inventory and anticipate business needs ahead of time•Coordinate and validate inventory and sales data across multiple POS, delivery, and inventory applications

•Developed business rules to automate business logic and cut down on processing time•Used Microsoft SQL Server, JIRA, and Bitbucket to resolve customer-reported issues•Owned incident response and held emergency cross-functional meetings when needed•Crafted database and business rule workarounds for customer integration issues•Composed SQL reports to assist leadership in decision-making•Administered Microsoft Server for SSH authentication and SFTP file transfers of sensitive employee data•Implemented and supported SSO using PingFederate and SecureAuth platforms

•Wrote and maintained specifications and delivery methods for sensitive data files•Devised and implemented scalable application setup changes to satisfy customer requests•Curated extensive datasets in Excel to assist developers with data migrations between platforms•Coordinated timely and effective development and quality assurance of business rules

•Used knowledge of proprietary programming languages to troubleshoot software issues, create customized reports, and propose, patch and move code changes•Wrote and maintained complex business rules•Maintained detailed internal and client-facing logs of troubleshooting progress•Implemented and supported medication administration applications using HL7 interfaces•Researched government-regulated guidelines to implement software and workflows for new use cases