Strategic leader with demonstrated success in leading cross-functional initiatives that achieve objectives and deliver value to the customer and business. Expertise in program management, business operations. Extensive experience in the design, execution, and continuous improvement of operations, processes, and best practices that streamline workflows and increase efficiency. Accomplished in developing and executing strategic customer programs that increase adoption, engagement, and the customer lifetime value. Approaches everything with the customer in mind. Keenly understands the customers’ values, challenges, and needs. Big picture thinker with ability to bring order to chaos. Adept at identifying the root cause and developing pragmatic and effective solutions. Skilled relationship builder, trusted advisor, and collaborator with executives, direct reports, partners and customers. Passionate about building high performing teams and developing talent. Known for building consensus, solving complex problems and driving exceptional results.