Mathew Ochs Email & Phone Number

Rochester, New York, United States

Rochester, New York, United States

Provide excellent service to ensure a memorable experience for guests and to foster repeat business.Replenish food items, paper products, and canned goods.Upsell high-profit items such as appetizers and mixed drinks to enhance sales.Maintain efficiency by continuously restocking supplies.

Rochester, New York, United States

Developed marketing content, such as blogs, promotional materials, andadvertisements for social media.Analyzed and reported social media and online marketing campaign results.Increased customer engagement through social media.Strategized and developed video content for client's website and social media publications.Directed YouTube videos, video editing, digital marketing, and photography.

Rochester, New York, United States

Maintained cleanliness of facility and prepared party areas for upcoming events.Generated value by providing a quality experience for children and families.Coordinated refreshments for indoor, outdoor, and special location parties.Managed schedule effectively for multiple parties per weekend.Ensured the safety of young guests by monitoring activities and maintaining a strong perimeter foractivities.Resolved conflicts to restore customer satisfaction and promote loyalty to company brand.Reset party rooms between events.

Rochester, New York Metropolitan Area

Guided children on how to maintain cleanliness, punctuality, and following safety rules.Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.Led groups of children safely through variety of camp activities.Coached and mentored camp counselors and instructors in effective strategies for relating to students and teaching important life skills.

Bachelor'S Degree, Business Administration And Management, General

Advanced Regents