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Mathew O'Connor Email & Phone Number

Incident and Problem Manager at MeDirect Bank Malta

Location: Malta, Malta, Malta 8 work roles 1 school

1 work email found @ongame.com LinkedIn matched

✓ Verified Jun 2026 4 data sources Profile completeness 100%

Current company

MeDirect Bank Malta

Role

Incident and Problem Manager

Location

Malta, Malta, Malta

Company size

234 employees

Who is Mathew O'Connor? Overview

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Quick answer

Mathew O'Connor is listed as Incident and Problem Manager at MeDirect Bank Malta, a company with 234 employees, based in Malta, Malta, Malta. AeroLeads shows a work email signal at ongame.com and a matched LinkedIn profile for Mathew O'Connor.

Mathew O'Connor previously worked as Incident Manager at Evolution Malta (Formerly Netent) at Evolution and Senior Operations Support Analyst at Sg Digital (Division Of Scientific Games Corporation). Mathew O'Connor studied at Werda School.

Company email context

Email format at MeDirect Bank Malta

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{first}.{last}@ongame.com

86% confidence

AeroLeads found 1 current-domain work email signal for Mathew O'Connor. Compare company email patterns before reaching out.

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Profile bio

About Mathew O'Connor

Experienced IT Service Management with focus on Incident and Problem Management.

Listed skills include Online Gaming, Customer Service, Team Leadership, Casino, and 16 others.

Current workplace

Mathew O'Connor's current company

Company context helps verify the profile and gives searchers a useful next step.

Medirect Bank Malta

Incident and Problem Manager

malta

Website

medirect.com.mt

Employees

234

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Company profile

View company profile Email format

8 roles

Mathew O'Connor work experience

A career timeline built from the work history available for this profile.

Incident And Problem Manager

Current

Medirect Bank Malta

Sliema, Malta

Incident and Problem management

Aug 2022 - Present

Incident Manager At Evolution Malta (Formerly Netent)

Evolution

Malta, Spinola Park

Responsible for owning, maintaining and implementing the Incident Management process, as well as developing related KPIs.

Mar 2020 - Jul 2022

Senior Operations Support Analyst

Sg Digital (Division Of Scientific Games Corporation)

Malta

Performing Service Desk support to B2B customers across the globeMaintaining SLA's on all incidents, outages and performance alertsManaging customer issues related to production environmentsLiaising with the appropriate technical, development and compliance teams to coordinate and resolve production issues.Coordinate Incidents to resolution.Communicating.

May 2016 - Mar 2020

Team Manager - Customer Services

Tipico Ltd.

St. Julians, Malta

Managing Customer Service teams and teamleaders, servicing Sportsbook and Casino customers in Europe.

Nov 2015 - Apr 2016

Customer Service Team Lead

Nyx Gaming Group Ltd

Stockholm, Sweden

Responsible for a team of multi skilled agents and specialists covering various roles, incl. technical support, Incident Management, Risk and Fraud in the online Poker and Casino industry across multiple international locations.

Nov 2014 - Jul 2015

Customer Service

Ongame/Bwin/Amaya Gaming

Stockholm, Sweden

Multi-skilled Customer Service, incl. Incident management, Risk and Anti-fraud covering Poker and Casino operations in several markets worldwide.

Mar 2009 - Oct 2014

Team Leader

Ongame

Cape Town, South Africa

Managed a CS team of 5-15 agents, incl. performance, QA and personal development.

Jul 2005 - Jan 2009

Customer Service Representative

Mindpearl

Cape Town Area, South Africa

Customer Service representative in the Online gaming industry at the height of the mid-2000's Poker boom, serving multiple online operators via phone, chat and email channels, 24/7/365.

Jan 2005 - Jun 2005

Team & coworkers

Colleagues at MeDirect Bank Malta

Other employees you can reach at medirect.com.mt. View company contacts for 234 employees →

WF

Wesley Falzon Colleague at Medirect Bank MaltaMalta, Malta View → NJ

Niazi Jawhar Colleague at Medirect Bank MaltaLebanon, Lebanon View → FP

Federica Pettinato Colleague at Medirect Bank MaltaSliema, Sliema, Malta, Malta View → CW

Conway Wigg Colleague at Medirect Bank MaltaMalta, Malta View → KK

Kristina Karols Colleague at Medirect Bank MaltaMalta, Malta View → YG

Yulia Glavin Colleague at Medirect Bank MaltaLondon, England, United Kingdom, United Kingdom View → NC

Notary Charlene Farrugia Magri Colleague at Medirect Bank MaltaValletta, Valletta, Malta, Malta View → MD

Michael De Giovanni Colleague at Medirect Bank MaltaMalta, Malta View → CÇ

Canmert Çelikler Colleague at Medirect Bank MaltaIstanbul, Türkiye, Turkey View → JM

Jonathan Mallia Colleague at Medirect Bank MaltaValletta, Valletta, Malta, Malta View →

1 education record

Mathew O'Connor education

Werda School

FAQ

Frequently asked questions about Mathew O'Connor

Quick answers generated from the profile data available on this page.

What company does Mathew O'Connor work for?

Mathew O'Connor works for MeDirect Bank Malta.

What is Mathew O'Connor's role at MeDirect Bank Malta?

Mathew O'Connor is listed as Incident and Problem Manager at MeDirect Bank Malta.

What is Mathew O'Connor's email address?

AeroLeads has found 1 work email signal at @ongame.com for Mathew O'Connor at MeDirect Bank Malta.

Where is Mathew O'Connor based?

Mathew O'Connor is based in Malta, Malta, Malta while working with MeDirect Bank Malta.

What companies has Mathew O'Connor worked for?

Mathew O'Connor has worked for Medirect Bank Malta, Evolution, Sg Digital (Division Of Scientific Games Corporation), Tipico Ltd., and Nyx Gaming Group Ltd.

Who are Mathew O'Connor's colleagues at MeDirect Bank Malta?

Mathew O'Connor's colleagues at MeDirect Bank Malta include Wesley Falzon, Niazi Jawhar, Federica Pettinato, Conway Wigg, and Kristina Karols.

How can I contact Mathew O'Connor?

You can use AeroLeads to view verified contact signals for Mathew O'Connor at MeDirect Bank Malta, including work email, phone, and LinkedIn data when available.

What schools did Mathew O'Connor attend?

Mathew O'Connor studied at Werda School.

What skills is Mathew O'Connor known for?

Mathew O'Connor is listed with skills including Online Gaming, Customer Service, Team Leadership, Casino, Poker, Online Gambling, Gaming Industry, and Incident Management.

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